24 of 25 people found the following review helpful
on January 30, 2013
We purchased this flooring for our living room and adjoining kitchen/dining area. We had the Linkwerks AccuClic luxury plank model LWA-1251 installed by a contractor sent from the store (Somervell Floors, Glen Rose TX). We specifically told the salesperson and the guy that came out to measure that this flooring was going in a double section manufactured home with the particle-board type subflooring. We were assured that this product would be flexible enough for the "give" that you have with that type of subfloor. Well, in less than a week large gaps started to open between the tiles. Mostly along the short side mating lines, but some also opened in the longer side. A factory rep assured us that the tiles, if properly installed, should NOT pull apart like that. He even two two of our spare tiles from an extra box we ordered to have it inspected by their company and make sure that the milling was correct.
Well, after having the floor pulled up in all of the places where the gaps had opened up (traffic areas-floor flexing) three times, we have given up on it. The flooring company and the regional distributor for the product sent an independent inspector out. There were the usual litany of excuses presented, including moisture issues he supposedly detected with a non-piercing moisture detector. Well, if we had a problem with the glue loosening, that would make sense, but this flooring is supposed to float - it is NOT glued down. The area where moisture was detected is laughably the place where we have the least traffic, and there is no separation occurring along the joints there. We knew about this area (it was under carpet, old spill) and was thoroughly sanded by the installer as there was a raised area from the particle board swelling.
It looks like we will be pulling this junk up and using something more suitable. If you have even the slightest bit of flex in your floor, avoid this product like the plague. It is probably perfect for concrete slab applications, or where a very solid plywood subfloor is already in place.
17 of 18 people found the following review helpful
on December 19, 2013
We had a professional install our new floor (kitchen & laundry room) from Levi's Floors in Columbus, OH. Link Werks was highly recommended by the dealer. Everything was painless from the sales process through installation. After the floor was down for 15 months, a gap of about 1/4" appeared at the short seam on one single floor strip. Where this gap occurred is right where I sit at the counter on a stool and the rear leg drags across this spot many times a day. I am also a large man, 6'4" and 300lbs. (Lots of stress on that tile)
I contacted the dealer, they arranged for the installers to come out and repair. It's been several weeks since the repair and no signs yet of reoccurrence. After reading the previous two reviews of people with so many problems, I will keep an eye on future gaps.
Based on Levi's Floors excellent service and one understandable gap, we are very pleased with the look & performance if this floor. We receive compliments on the floor all the time.
12 of 12 people found the following review helpful
on September 7, 2013
We installed Link Werks AccuClic Vinyl plank flooring LWA-3623 in our lake home,which is on piers and has 2 layers of plywood subfloor 1 is 3/4 the other 1/2 inch. We prepped the floor before installing and had the salesperson/installer inspect the floor before installation. After a couple of weeks the floor started comming apart. The store (Hills flooring jasper tx) got the factory rep out,his conclusion was that the floor was not within the specs of the warranty as far as being even and the house not being at certain tempertures year round. So we pull all the flooring up, buy leveling compound with the help of the rep. level the floor, was inspected again by installer and rep. So we layed the floor for the second time one week later it started comming apart again and some of the planks that were next to the walls were curing up ( all of these were 3/8 inches or more away from the wall). The rep and installer come back out again and he said he would replace the planks that were curling but said the house must have settled. And were the house was suppose to have settled the planks that were pulling apart were six to seven feet away. If you have a neer perfect house on a concrete slab this might work or if you don't mind a few planks curling up on you but we give up. When we can afford it after paying for what we thought was premium flooring, we will pull this up and read warrenties more carfully before we buy. ( I agree with Dry Creek this is junk) I hope this will save someone else the head ach and money.