Let me get right to the nitty-gritty of this trimmer before I start blabbering:
1. It's heavy. It's 9 pounds according to my
Feedback Sports Bike Scale. -**BUT**- it gets worse: the weight is concentrated at the end of the pole, and when fully extended, I'm supporting 16 pounds at the furthest hand position of the grip (that would be the fat foam-padded portion of the pole just to the right of the green collar, as pictured in the Amazon product image) when I'm holding the trimmer straight out sideways. Compare that weight to an 8 pound gallon jug of milk.
-- However -- I don't find myself holding the trimmer steady in this horizontally-oriented position. More often than not, it's oriented upward, where the leverage doesn't have such a great multiplier effect. This means the trimmer's weight reduces down closer to 9 pounds (when it's held vertically), and can be supported by both arms. Nevertheless, my left arm feels it at the end of a session.
2. It's short. Basically, as measured from that outermost grip position, the cutting blades extend from 40 inches to 56 inches as measured from the end of my fist. So basically, if I hold my hand and arm above my head (like Luke Skywalker holding his lightsaber in that classic movie poster), I can reach anything up to 56-inches (or about 4˝ feet) above my fist. At 6-feet tall, that means I can hit the tops of hedges in the 12-foot range.
3. The blade is short. Earthwise claims 18 inches. I measure just short of 16.
With all that out on the table, in a nutshell, this thing is just short of great. The price, the reach, the apparent build quality -- they all make for a very capable hedge trimmer. The hand trigger slides off the pole mount and clicks in to the trimmer body to make for a non-pole trimmer, so it really is two trimmers in one.
The pole assembly retracts just over 12 inches in total length, allowing me to shorten the reach, and in turn reduce the amount of weight my extended arm needs to support by a not insignificant 2˝ pounds. The pole also allows me to rotate the trimmer head/blade 90° "down", or 60° "up," for a total of 6 positions in 30° increments. The 90° position allows me to "blind top" my hedges, aka cutting their tops flat with my feet firmly on the ground (or on a short ladder), but of course without actually being able to see what I'm cutting (since the blade is bent over the top). I'm not quite sure what the 60° back/up position is for, unless I had some shrubbery to top that was lower than me, aka "metal detector style."
The friction lock collar on the pole isn't the greatest: it's large and therefore easy to turn, but has no positive stops, so I've unscrewed it too far a couple of times. The pole slides with a healthy amount of friction, so I have to yank on it quite a bit to extend/retract it. It was a little troubling (and confusing) when it was new, but now that I'm used to -- and possibly since it's been broken in a bit -- I at least know what to expect and don't find this overly troubling.
In operation, it's no louder than any other electric hedge trimmer, though I do find that it emits a slightly annoying high pitched whine. Hearing protection would address this, but I don't find it loud enough to absolutely require it.
The trigger is hit or miss. There's a thumb-operated trigger lock, which is right-hand friendly but not so much so for lefties. The 4-finger trigger is on/off (not variable speed), and while it's pretty good, it could use either just a little more throw, or a slightly bigger grip, because I find it easy to "forget about it" and decrease my squeeze, losing power to the trimmer and sometimes requiring me to re-engage the trigger lock. It doesn't require a hard squeeze in terms of spring resistance, but just to keep it engaged in the "on" position. I suspect if I had smaller hands, this wouldn't be an issue at all.
The blades seem sharp enough. I have a pretty easy front yard to care for with a 10 to 12 foot tall hedge that's only maybe 20 feet in total length. I don't really need a pole trimmer for this application, since I can knock them back with a standard hedge trimmer, an extension ladder, and just three ladder position changes. But this trimmer makes is so quick and effortless -- without dragging out a ladder and setting it up on sloped ground and steps -- that I'm happy to have this tool.
The trimmer comes in two pieces with basically "click to lock" assembly required. The blade has a plastic sleeve that slides on to protect it when not in use. The short cord has a shroud around the two prongs to prevent them from being stepped on and bent, and the cord is just long enough knot together with an extension cord to prevent it from inadvertently pulling out.
I actually resisted buying this trimmer due to the weight complaints in so many reviews, but came back to it a few weeks later with the rationalization that, even if it was heavy lifting, it would surely be less laborious than carrying my ladder around to do the job. Turns out, this was correct. I'm happy to own it.