- 40.2cc Engine
- 18" Bar & Chain Included
- Engine Oil Included
- Fully Assembled
- Easy Start Engine
Product Features
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Product Details
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Most Helpful Customer Reviews
92 of 100 people found the following review helpful:
1.0 out of 5 stars
NEGATIVE 5 STARS ECHO LIES ABOUT WARRANTY!!!!!!!!!!!!!!!!,
By D "the diggler" (NW IN) - See all my reviews
This review is from: Echo CS-400 18" Gas Chainsaw
I have owned this saw for about three months now, and am amazed at how great this saw is. My Dad has 200 acres of wooded land, and all year long, I along with my family members get firewood from this. My siblings have different types of saws all 20" bars. They have Poulan, Mcculloch, Homelite, and Stihl. I put this saw to the test against these other guys and it wasn't even close! Plenty of power, lightweight, nice balance, and fairly quiet. These weren't small trees either, some were up in the 25" diameter range. By the end of the day, everybody was wanting to use mine. It just doesn't get any nicer than this one. I was able to get this particular model for 300 clams, and would pay twice as much to own it after using it. Believe me that I'm not using this just a couple times a year around the house. I get TONS of firewood and use this saw all year long, and will not be looking to get another saw for at least 5 years because of there great warranty. Thanks Echo for making my family jealous - now I'm not the black sheep anymore!UPDATE 6/22/09 WELL MY SAW HAS BEEN IN THE SHOP FOR 2 MONTHS NOW, WITH A BLOWN TOP ENGINE. REPAIR MAN TOOK IT APART AND SENT PICTURES TO ECHO AND THEY SAID THAT I DID NOT USE THEIR OIL AND WRONG MIXTURE. AND NOW THEY ARE NOT GOING TO COVER IT. AS YOU CAN SEE IN MY REVIEW THAT I HAVE WORKED WITH ALL KINDS OF SAWS AND SMALL ENGINES, AND FOR THEM TO TELL ME THAT I DON'T HAVE THE RIGHT MIXTURE IS BS. THANKS ALOT ECHO FOR STICKING ME FOR $300 AND WIGGLING OUT OF IT, YOU HAD A SOLD PERSON HERE, BUT NOW I'M GOING TO DRAG YOU THROUGH THE MUD. BYE BYE ECHO - HELLO STIHL!!!! Update 12/3/11 I've been noticing alot of comments lately from others saying not to believe people who have given this saw a negative review, because of operator error or ignorance. I have as you noticed dealt with many small engines and repaired also, not a ton mind you, but still knowledgable enough to do some. The reason I didn't do my own work on this saw is because you work on it, you void the warranty, which is kinda ironic. I use 90+ octane with stabilizer, and run oil a tad more rich in mixture, which creates a little more smoke, but better to be safe than sorry, and only use the manufacturer's oils. At the time that I had this saw, I also had an Echo backpack leaf blower, which has the same mixture for that engine as this saw. I used the blower at the same time that the saw was in the shop, with the same gas. Needless to say the blower ran fine and had no problems with it. They didn't even want to look at the can, they said that the PICTURES were good enough evidence, even after I told them that I had another product from them. I sold the blower as soon as I was told that Echo wasn't going to cover the saw, because I WILL NOT keep anything in my possesion with the name Echo on it. If you question my validity, that's fine, but please don't insult me with comments about my experience with this particular saw. I have had the Stihl Farm Boss now for a little over 2 years, couldn't be happier, I did pay more for it, but you knowing the saying. If you are in the market for a saw, just be aware of warranties, and customer service. I called Stihl about a year after I initally bought the saw, just for a general question, and they couldn't have been nicer. I'm not here to pump up Stihl, because their are plenty of good saws out there, just be careful when it comes to Echo.
40 of 42 people found the following review helpful:
1.0 out of 5 stars
I got a lemon and no support...,
This review is from: Echo CS-400 18" Gas Chainsaw
I got my CS-400 as a gift and used it 2-3 times with great success late last fall. It started easily, ran fairly smooth (a little rough, but I thought it was still being broken in). When I went to start it this spring, I downed 3 trees and was getting ready to cut one up when it stalled and would not restart. The engine was seized and would not move. I called Echo which said to take it to a service center, which is conveniently located near my home where they took it apart and photographed parts to send to Echo. The result: Apparently, the gas I used was too old and no longer had the recommended 89 octane. I'm not sure how they knew that, but Echo will not cover the repair. They claim they can tell how it failed by the scoring marks in the cylinder walls, and are essentially saying it's my fault. I'm still arguing my case, but I don't know what recourse I have. I have used the same gas in my Stihl trimmer and Crafstman blower (both 10 years old) with zero problems, so I think the Echo saw had some sort of defect to start with. I may as well throw the saw away and get a new one, since repairs are over $300 (200 parts,100 labor). After reading through the warranty details, they basically cover nothing with their 5 year warranty. There is an exception for nearly every condition, including a seized engine. Needless to say, unless I can get them to cover the repair, I will not end-up with an Echo again.
26 of 27 people found the following review helpful:
5.0 out of 5 stars
Echo CS-400 18 INCH CHAIN SAW,
By
This review is from: Echo CS-400 18" Gas Chainsaw
This saw the Echo CS-400 18 INCH CHAIN SAW is excellent lots of power ,saw will do heavy duty cutting to light cutting first pull will start, this saw will last a long time with proper maintenance will put some 700-1300 dollar chain saws to rest .I believe this saw is the best made at this time, for 10 years experience in tree cutting this is the best saw I have and i have own many (hint with any 2 cycle engine use fresh 89-93 octane fuel no older then 30 days , mix 2.6oz oil 50.1 let engine idle for 10-15 minutes for break in on new engines only ) some companies will not tell you this in the manuals .Also is a good idea is to use that co product in the equipment. have fun , 1/4/2011 Just adding an update saw is still running hard no problems yet I notice people is using fuel stabilizers very bad choice as long as I been using small engine all size and makes I never use fuel stabilizer it's a waste of money and does little to nothing for the engine , many companies state you need to use fuel stabilizer but this causes a big problem for the carburetors ,many problems with small engines is what? the carburetor, use only fresh fuel 89-93 octane , more chemicals added cause chemical reactions with the small parts like rubber and or plastic in the carburetors.Chain adjustment
pull bar up slightly tighten 2 side bolts but not fully tighten, screw adjusting screw thigh then back off 3 to 4 turns this may be a little off due to chain stretch so you have to notice for yourself ,what you,r looking for is that the chain moves easy on the bar with no binding any ware ,use gloves, now fully tighten 2 side bolts. binding, bad bar usually bent, bad chain usually damage due to bar being bent,overheating no oil , cutting while chain is loose. Be safe and have fun.
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