198 of 201 people found the following review helpful
4.0 out of 5 stars EcoSmart ECO 27 - Pretty good, within limits
My electric tank-type water heater developed a leak, and after a lot of reading on the Internet I decided to replace it with a tankless unit from EcoSmart. I'm fairly handy, so I wanted to do the work myself. I bought the heater from Amazon for $453 and various electrical and plumbing supplies from Lowes and Home Depot for $251, for a total outlay of $704. Aside from the...
Published 21 months ago by javel001
102 of 122 people found the following review helpful
1.0 out of 5 stars Only a matter of time until it breaks...
My hot water heater sprung a leak so I decided to "upgrade" to the tankless unit. I have a 3 bedroom two bath home and this 27kw unit seemed to fit the bill for water supply, especially based on the reviews. I mean, who wouldn't love an endless supply of hot water. The rest of the reviews were so great, I figured it was worth the investment.
Published 9 months ago by Joe
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198 of 201 people found the following review helpful
4.0 out of 5 stars EcoSmart ECO 27 - Pretty good, within limits,
This review is from: Ecosmart ECO 27 Electric Tankless Water Heater, 27 KW at 240 Volts with Patented Self Modulating Technology (Tools & Home Improvement)My electric tank-type water heater developed a leak, and after a lot of reading on the Internet I decided to replace it with a tankless unit from EcoSmart. I'm fairly handy, so I wanted to do the work myself. I bought the heater from Amazon for $453 and various electrical and plumbing supplies from Lowes and Home Depot for $251, for a total outlay of $704. Aside from the tankless unit, the biggest expense was the wire.
Tearing out the old tank heater was easy and only took about a half hour. Mounting the EcoSmart unit in the same place as the old heater and creating the new plumbing connections with copper pipe took about 4 hours. Although 240-volt wiring was left over from the old heater, the 12-gauge wire was too thin, and there was only one 30-amp circuit available. The EcoSmart unit I bought needs three 40-amp circuits and 8-gauge wire. My breaker box is located about 30 feet away from the water heater location, so I had to string 3 lengths of 8-gauge, 2-conductor wire up into the ceiling and across to the breaker box. This took a full day, and crawling around in the space above the ceiling killed my knees. My electrical service is 200 amps, so I only had to find 3 double-wide slots for the new circuit breakers (one slot where the old water heater connected, and two new slots). Shuffling a few breakers around gained me the last 3 available slots. Hooking up the EcoSmart unit was simple, and the instructions are very clear. The biggest hassle was routing the heavy 8-gauge wire into the breaker box. Doing the electrical hookup took about 3 hours. After verifying that nothing leaked and all the voltages were right, I turned on a hot water tap and prepared for the worst. And Voila! Hot water. Lots of hot water.
After playing with the EcoSmart unit for several hours, I have the following observations:
1. It works, pretty much as advertised. Owing to electrical power limitations, it can't produce super-hot water at high flow rates, but it has no trouble producing really hot water at low flow rates. This means that it's advisable to install low-flow heads if you like hot showers. I doubt if the EcoSmart unit can keep up with multiple showers running simultaneously, despite what they claim, but for most tasks it should be fine. The only operational quirk I've noticed is that the water temperature is initially fairly hot, then not so hot for a few seconds, then hot again forever.
2. The EcoSmart unit is well made. When and if they fail, the heating elements will be easy to replace using standard, off-the-shelf elements. The innards of the unit are nicely laid out and constructed using first-rate materials. And you can't beat the lifetime warranty.
3. The project is well within the scope of a do-it-yourselfer with decent plumbing and electrical skills. The biggest hassle is running the heavy wire, and you can expect the job to take two days if you're replacing an electric tank-style unit. The installation instructions are crystal-clear, and the troubleshooting guide is very good. Make sure you have sufficient electrical service (200 amps) and space in your breaker box for the additional breakers (or add a small sub-panel). Finally, be sure to take into account the cost of the additional plumbing and electrical stuff you'll need.
The bottom line is that I'm pleased with the EcoSmart tankless water heater. Installing it was a somewhat bigger hassle than I had anticipated, but it all worked out in the end. Its only apparent limitation is an inability to produce piping hot water at high flow rates. We'll see how much money I save as time goes on.
166 of 169 people found the following review helpful
5.0 out of 5 stars Best One On The Market,
This review is from: Ecosmart ECO 27 Electric Tankless Water Heater, 27 KW at 240 Volts with Patented Self Modulating Technology (Tools & Home Improvement)Being that my whole house is entirely electric and I can't get gas here, I reveiwed and researched the electric whole house water heaters. I have three kids and 2.5 baths. That means I usually don't get a hot shower until now. This unit is great. Saved me money the first month. I went to home depot and changed my shower heads out with 1.5 gpm heads and adjusted the flow of the big tub so that now we can take two showers at the same time. I can fill the big tub and not run out. Just pay attention to the flow of your tub/faucet/etc. It takes a week or soo to get used to setting your water in the shower. For example, during two showers both are set as all hot. During one shower add a little cold. You will enjoy the unit. They addressed all the downfalls of the electric side of whole house tankless water heaters. Research it out, you will not be disappointed. Make sure you have at least 200 amp service coming in house and room for 3 double pole. 40 amp breakers. I added a sub panel on the side but I do electrical work.
61 of 65 people found the following review helpful
4.0 out of 5 stars So far so good,
This review is from: Ecosmart ECO 27 Electric Tankless Water Heater, 27 KW at 240 Volts with Patented Self Modulating Technology (Tools & Home Improvement)So our water heater started leaking on June 6th, and my wife suggested we look into a tankless system. After reading reviews here and seeing such glowing results for Ecosmart, I started considering the Ecosmart 11. Due to the price, capacity and cost of install, we ended up with the Ecosmart 27. We did hear horror stories about how inefficient they are (more of that later), but decided through our own deductive reasoning that we should experience electricity savings with the unit.
As of now, I'm still waiting on (and fearing) the bill from my electrician. Finding out my service amperage was painful (it recommends at least 200 amp service) because the power company didn't know how much they were supplying. Not knowing a thing about electricity (and wanting to preserve the lifetime warranty), I hired a local electrician to install, with an estimate in the $500 range. The install took them about 3-4 hours after hitting a snag or two with the breaker panel (barely enough space left for the 3 40amp DP breakers). The house's breaker panel is about 10 or 15 feet (straight shot) to the water heater, and even at that length, with 30-45 total feet (or more) of wire, a good portion of the cost was the wiring. Looking back, if I was really adventurous, I would've tried the install myself.
The plumbing I handled myself. It was a bit painful for having never done it before and I got a quick course in soldering when I had to replace a corroded pipe, but it wasn't too bad. Also made sure to flush the air out of the system once everything was hooked up correctly.
In any case, once the install was complete, the system worked like a charm. The hot water feels like it comes a LITTLE faster, but that's probably just me. The temperature is great (I do notice the "cold water sandwich", which to me is really more of a "tepid water sandwich") and the water really does seem to flow forever. Nice hot baths and showers without ever running out of hot water is very nice. We set our dial initially to 130 - and had to scale it back very quick! Now it's at 120, but even that is probably a bit too hot - and I like my hot showers.
On to the energy consumption. I've had the unit installed for 3 full days now, and with the wonderful new (mandatory) smart meters, I can check my energy levels at any time. I haven't compiled a minute-by-minute account of the deltas, but I do have some comparisons with the conventional water heater, without any heater, and with the tankless. I list the high temperature for the day to illustrate the fact that the A/C is going to be a big factor in how much power is being used on a given day
**This should all be taken with a grain of salt, as there are obviously other factors in here**
Date Energy Consumption High Temp Note
06/02 72.803 94 Conventional Heater
06/03 72.803 94
06/04 65.494 93
06/05 69.415 94
06/06 72.44 94
06/07 30.953 75 No water heater
06/10 62.666 92
06/11 81.303 96
06/14 57.299 92
06/22 75.025 96
06/23 71.817 96 Full day of tankless
06/24 89.136 98
06/25 110.257 103
So, with a conventional water heater, energy consumption ranges from 65.494-72.803 with temperatures between 93 and 94
Without a water heater (and little A/C) the energy consumption was only 30.953!
Without a water heater on days between 92-96, energy consumption was 62.666-75.025
With a tankless, the heat didn't cooperate, and the only comparable day was 96 using 71.817
So a few things:
1. These are very few data points, so comparison is really ... inaccurate.
2. Energy consumption seems to be about the same or even a little less (we're a household of 2, sometimes 3 when I have my daughter)
3. I need a new air conditioner
Overall, I'm quite pleased with the product, but time will tell! If this is useful I'll post some updates as time goes on. Even if it uses the same amount of energy and the total price (installed) being a bit higher, with the lifetime warranty, endless hot water and space savings, it's still a decent buy in my experience.
UPDATE: Got the bill from the electrician. $830. There's no real reason it should cost that much to string three wires 10 feet. I'd have done it myself for that price.
UPDATE x2 (11/2012): Now that it's cooled down and we haven't used the A/C in a bit (and the heat isn't on yet either) I did a comparison for a full month to last year. On average we're using 4.34 kWH/day less, or about 10% less per day. Again, take that for what it's worth, although we do pretty much have the same major appliances as last year - no big changes in power consumption there - although the habits could be different. I can say we generally are taking MORE hot baths though.
UPDATE x3 (06/2013): So far for this year, electricity usage is about 9% higher on average. Again, this could be many things, but the latest reading (through 5/7/2013) was a tiny bit lower than last year. I think there's probably too many variables to pinpoint one thing or another (although it could be that I got a triple-monitor high-end gaming PC not too long ago! woot!) Still love the constant hot water!
One thing I should've mentioned long ago. Thanksgiving night (2012) we had a hot water pipe burst underneath the house, and while there were some telltale signs that this was the case (tile floor near the water heater was warm, not to mention the bit of water pooled in the garage by the heater line), the fact that the water heater was running (you can see when it's running and when it's not) when nothing was using hot water was a dead giveaway. So while the repair to reroute the pipe from under the slab to overhead PEX made my wallet cry, I don't think it had anything to do with the heater itself and having it helped us to pinpoint the problem quicker. Note that I'm a total newbie to this home-owning/home-repairing stuff, so you older/wiser folks can just keep your wisecracks about how obvious it should've been anyways to yourself =)
42 of 45 people found the following review helpful
5.0 out of 5 stars Tank-less goodness at a great price!,
Only use power when you need it
Unlimited hot water
Off the shelf replaceable elements
Best priced brand I've seen
Made in USA
Will most likely need additional electrical work (200 AMP service a must, 3 * 40 AMP breakers)
Requires professional installation to qualify for the lifetime warranty
..Will update once I have more time with the unit..
52 of 58 people found the following review helpful
5.0 out of 5 stars Ecosmart ECO 27 A+,
43 of 49 people found the following review helpful
5.0 out of 5 stars Amazing product even in cold Idaho.,
After receiving my 3rd bid to replace the old unit at a cost of over 3000 dollars, I went online and found the ECOsmart 27. The specifications were very close to the replacement unit which meant that I would not have to modify the cabinet the old heater sat in, nor add any additional electrical panels.
Now I am not an electrician, and quite honestly the daunting task of dealing with 240 volts scared the wits out of me. However paying 3000 dollars, losing a closet, and still only having enough water to run one shower at a time, scared me even more.
So I bit the bullet, ordered the unit, and went to the home depot to get the specified #8 braided wire to do the job once the unit arrived.
The unit arrived within 7 days,(the cuteness of showering outside had lost its luster) and I was ready to install at 5:00 p.m.
Following the installation videos posted on the EcoSmart website I was able to install the unit in less than 1 hour with no sparks, fires, or injuries! Granted I had the luxury of already having a sub panel in place but for a guy who is not a plumber or electrician I don't think that's too bad.
I have had the unit for about 6 months and it has worked AMAZING, 2100 sq foot house, we can run two showers and never run out of hot water.(make sure you have 1.5 gpm shower heads). It is very easy to adjust with one giant dial, if you want hotter showers... turn the dial up.. if you want it cooler... turn it down. I keep ours at 120 degrees and everyone seems happy.
If you had a home built by High Desert Construction (amazing home builder!!) and had an Evirotech hot water heater that has gone bad. Purchase the Ecosmart 27 to replace it! It is much simpler than you think.
102 of 122 people found the following review helpful
1.0 out of 5 stars Only a matter of time until it breaks...,
The unit ends up costing around $600-$700 after you buy all of the supplies needed to install it properly (8-gauge wiring, breakers, etc). I was prepared for that so, not a big deal. I figured the investment would be worth it, especially with the warranty included...except there pretty much is no warranty. The lifetime warranty only applies if you have a separate and licensed electrician and plumber install the unit and have their license numbers sent to EcoSmart (unless you happen to have one person licensed in both). Basically, lots of $$$ that the manufacturer is probably gambling you're not willing to spend. The unit is a piece of cake to install though, a couple of wires and two pipes. Not really rocket science that the average homeowner can do. I went the self install route because a professional install was going to be more than another unit and I needed hot water soon.
So, I get everything wired up and plumbed up. The unit is only a few feet from the breaker box so install was a snap for me. I fire everything up after purging the lines and was happy when hot water came out the faucet. Everything seemed good...until my wife wanted to take a bath. So it turns out that when they say "low flow", they really mean it. We could only turn the bath faucet maybe an 1/8th of full throttle to keep the water running hot. When taking a shower, I didn't even use the cold water to even the temp out like I normally did as leaving only the hot on kept the water at a tolerable temp. I don't have kids so scalding is not a problem. I was disappointed that the hottest setting wasn't unbearably hot but I let it slide as I was just happy to have hot water again.
Fast forward to the next day and the wife is complaining that the hot water is taking forever to come on. I check the unit and nothing is working. I turn the breakers off and on again and it seems to start back up fine. Third day rolls around and the same problem happens. I go through the troubleshooting area and check all the values. Everything checks out so I reset it and hope it was just a glitch. The fourth day goes by and the unit just quits heating altogether. The temp lights stay on but the heating elements refuse to turn on. At this point, you have to decide to either call customer support and see if they can fix it or get something else. I figured if I was already having problems with a new unit, I definitely didn't want to gamble on it lasting six or more years as a normal heater does with ease, especially since you get no warranty support. I packed it up and sent it back and bought an old fashioned tank unit. Lesson learned...the world is not ready for this tech yet. Sure you don't have a tank that can get a leak, but you now have about 10 times the electronics that can go bad as mine did.
30 of 34 people found the following review helpful
5.0 out of 5 stars Easy installation, so far very pleased!,
We just lost a 2 year old tank heater due to our sewer backing up, and we didn't want to risk another one, since they can't be used once flooded. We decided on a tankless after reading a lot of reviews. Pricing them locally, they were anywhere from $650 to $2,000 with decent reviews. I found this one on Amazon as well as Sears and a couple other online places with 5 stars on every site. The price fluctuated a lot, but never went over $500. I bought it for $438.
This heater is nice and compact. It is 17" on the longest side, and only weighs 11 pounds. Coming right out of the box, I was impressed with how small it was! The packaging from the factory was good, but one corner mount was a little bent and the plastic knob fell off.
We had to build a small wall to mount it on in our 120 year old basement. Just a couple of 2x4's mounted to the ceiling and it went right up! Mounting it was incredibly easy. I could hold it up with one hand and mark the holes, then leveled it and screwed it right in. The bent corner flattened right out.
Using flexible water heater hoses from our local hardware store, I was able to attach the plumbing to the new heater from the old connections in just a couple of minutes. When I first took the covers off the bottom of the heater, a little bit of water leaked out, but after asking around, I'm told that is normal from the pressure testing they do in the factory.
Running the electric was the most complicated part of the process. Our main breaker is 150, and though the manufacturer recommends 200, the 150 is sufficient. We were fortunate that our box had plenty of space for the 3 double-pole breakers. The wire required is very thick and heavy, and was a little hard to work with. We ran three lines from the heater to the breaker box.
Installing the wire in the heater was simple. The instructions only say to hire a professional electrician. Really, you just run the wires through the bottom, put each one in the electrical panel, connect the ground, and you are done! Connect the breakers, and wallah! You have a water heater!
We initially set the temp at 115 degrees, but dropped it down to 110 and it is perfect. It does take a little bit longer for the hot water to reach the shower or sink, but once it does, it stays hot, and stays consistent. Our shower head has a flow rate of 2.5 gpm, and it stayed nice and hot! My husband, son, and I all took hot showers and it was amazing to not have to wait in between!
The instructions recommend setting the water heater at the hottest temp preferred for showers, with the idea that you only turn on the hot water and don't need to mix in cold. This is brilliant!
So far we are very, very pleased, and love that we don't have to worry about a backed up sewer ruining our investment. The project took about 3 hours total with 2 people working on it to install. We were able to do it with all the normal tools we had laying around the house. Our cost for supplies was around $300. It would have been less but my husband cut one of the wires too long, which made the third one too short, so we had to buy an extra $40 25' wire in addition to the $95 75' one we initially bought. We needed the following:
-3 40amp double-pole breakers
-2 conduits for the breaker box
-2 flexible water heater hoses
-adapters for the hoses from where we had to cut the pipes off the old water heater, primer and glue to connect them
-plastic holders to nail the wire to the rafters
That's it! The wire was the most expensive part after the water heater. The hoses were about $13 a piece, and the rest were just a couple of bucks.
I'll update after we've used it for a while!
***1 YEAR UPDATE***
It's been a year since we installed our electric tankless water heater, and could not be happier! It does take a little bit longer for the hot water to reach our faucets, but when it does, it is unlimited and stays nice and hot. We can run 4 showers or baths and do a sink full of dishes, all after running a load of laundry, and still have hot water.
Our gas and electric bills come as one, and we have not noticed any difference in our bill compared to previous years, switching from a gas tank heater to an electric water heater. I think the fact that we are only heating and using the tank "on demand" vs. having a gas tank that constantly heats, is why.
I still recommend this tankless heater to everyone that will listen!
13 of 13 people found the following review helpful
4.0 out of 5 stars A lot of work to install, but worth the time and money!,
The box itself is very easy control wise to use and it appears it is built solidly.
One caution, though (this is why I rate it 4/5) -- in order to register the product and get the warranty as advertised, you *must* have a licensed plumber and licensed electrician install it. I did not know this going in, as we use this on a farm and typically do our own plumbing (my father is a licensed electrician, so we were covered there as he did all that work for us). So, I guess we will not have a warranty on the product. But, from my experience, the internal workings of this thing are very simple. If you get it hooked up right the first time and everything runs, you more than likely won't have an issue with it for a long time to come as it has very few internal parts to it and only 1 knob on the front panel which controls both the On/Off of the unit and the output temperature.
Another thing to note -- if this is your first time putting one of these in your home, expect installation costs to be more than what you paid for the unit. With doing the plumbing ourselves and having my dad do the electrical (i.e. no hard dollar labor costs), the #8 wire (3 lengths) ran around $100, the 3-40A breakers ran about $60, plus it took about 4 hours of labor to do the electrical (figure $40/hr for an electrician = $160). Total electrical, had we contracted it out, I estimate to be $320-350. Plumbing: supplies = $150 + approximately 4 hours of labor @ $40/hr... estimated cost of $310-350, had we contracted it out. So, if you figure $600-700 for installation professionally, that would be about right, and you would then get the factory warranty. Just food for thought as I know I was quite surprised at the cost of all the supplies involved in today's economy.
I haven't had mine a month yet, so I couldn't vouch for the energy savings that they promote. But, from what I read, this model *should* reduce your hot water energy costs by 20% or so per year (in out area of the world, about $70/yr). If you want big efficiency, go with a propane/natural gas version of a tankless (if you already have the gas on site, that is -- probably not worth the cost to add that infrastructure -- we live in the country and would have to pay for a 300 gallon tank, filling it, installing it, then running all the lines into the house -- which is why we went electric) and they say you'll save up to 50% in electric costs per year to heat your water.
In hindsight, the one thing I would do differently next time is to go with metal flex hoses for the input/output of the system as there are nice, grooved copper pipes coming out of the system already and you would just need to screw on the hoses to connect it. We elected for PEX, and it took a lot more time and effort to connect those pipes to the system... and then when we did, we had minor problems with leaks in the beginning (not the heater's fault). Lesson learned for the next unit we get. :)
13 of 13 people found the following review helpful
5.0 out of 5 stars Stop wasting time you found the right one,
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Ecosmart ECO 27 Electric Tankless Water Heater, 27 KW at 240 Volts with Patented Self Modulating Technology by Ecosmart