Most helpful critical review
35 of 37 people found the following review helpful
on January 4, 2011
The jaws that holds the frame is made with two long screws with wing nuts that hang down. Once you put your frame in it, you literally have to use pliers to make the wing nuts tight enough to hold the scroll frame, otherwise it just sags down.
I tried tightening these metal wing nuts with my fingers and I use my fingers to embroider. My fingers were so sore I could not even use a needle afterwards. Why they could not put the same knobs that are on the frame on the frame holder is beyond me.
It's almost impossible to get the frame out once it's in the holder. Even though you loosen the wing nuts, the frame jaw won't open to let go of the frame. The screws are too large for the holes and the frame jaws do not slip open easily because the screw holes dont let the screws slide easily. I had to take a hammer on the screws to push them up through the holes so it would let go of my frame. I though my beautiful work would be destroyed.
I don't know when these manufacturers are going to stop making garbage produced in China and start making quality products. I'm tired of having to return products because of poor workmanship.
American Dream makes far superior products and it's all made in America (the next down over from where I live in Washington). I'm sending this product back and buying the American Dream Product, which is well-made - like American products have always been. I would not recommend this product at all.