Effective Communication Techniques for Child Care (Paperback)

by Mary E. Arnold (Author) "One of the best pieces of advice any child care center owner can be offered is this: In the child care business, you are only..." (more)
Key Phrases: peanut policy, motivational chart, preschool evaluation, Coming Attractions, Bright Beginnings, Health Alerts (more...)

Editorial Reviews

Review
This would be a great companion to the new or seasoned center director. It provides a wealth of user friendly information to improve performance at the center enrollement level as well of retention of current families. It was a delight to read. It contains a basic but a vital aspect of childcare programming, that of communication. Today’s child care management will benefit from the contents of this book.

Product Description
PERFECT FOR THE EARLY CHILDHOOD EDUCATION PROFESSIONAL...This book has been designed to serve as a communication instruction resource for the entire spectrum of child care professionals, from directors to owners and teachers. The industry of child care is one where communication is crucial to the success of a business. Contained within Effective Communication Techniques for Childcare is a step by step plan for designing family friendly newsletters, handouts and other forms of written communication. You will also receive instructions on making the most of your staff meetings and ways ensure the lines of communication remain open between center management and staff. The book contains a template that can be customized to create a Family handbook for use as both a communication and marketing tool. In order to aide the reader in applying the communication concepts presented in the book to real life situations, we have included over 25 role playing exercises and examples of effective communication in action. CD-ROM included in this resource provides additional resources for effective communication.

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Product Details

• Paperback: 128 pages
• Publisher: Delmar Cengage Learning; 1 edition (July 22, 2004)
• Language: English
• ISBN-10: 1401856837
• ISBN-13: 978-1401856830
• Product Dimensions: 10.8 x 8.5 x 0.6 inches
• Shipping Weight: 1 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
• Amazon.com Sales Rank: #927,939 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

5.0 out of 5 stars Great, Informative Book, August 25, 2004

By	Sandra Moore (Philadelphia, PA) - See all my reviews

As an owner of a small child care center I found this book to be an extremely useful reference. I have already used many of the templates contained within the CD to update policies and improve communication at my center. I have recommended it to several of my colleagues within the field.