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Effective Human Relations: Interpersonal and Organizational Applications Hardcover – January 1, 2010

ISBN-13: 978-0538747509 ISBN-10: 0538747501 Edition: 11th

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Product Details

  • Hardcover: 480 pages
  • Publisher: Cengage Learning; 11 edition (January 1, 2010)
  • Language: English
  • ISBN-10: 0538747501
  • ISBN-13: 978-0538747509
  • Product Dimensions: 0.9 x 7.9 x 9.8 inches
  • Shipping Weight: 2.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #32,332 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Barry L. Reece is Professor Emeritus at Virginia Polytechnic Institute and State University. He received his Ed.D. from the University of Nebraska. Dr. Reece has been actively involved in teaching, research, consulting, and designing training programs throughout his career. He has conducted more than 500 workshops and seminars devoted to leadership, human relations, communications, sales, customer service, and small business operations. He has received the Excellence in Teaching Award for classroom teaching at Virginia Tech and the Trainer of the Year Award presented by the Valleys of Virginia Chapter of the American Society for Training and Development. Dr. Reece has contributed to numerous journals and is author or co-author of thirty-three books. He has served as a consultant to Lowe's Companies, Inc., Wachovia Corporation, WLR Foods, Kinney Shoe Corporation, and numerous other profit and not-for-profit organizations.

Professor Rhonda Brandt combined a wealth of knowledge about human relations in the corporate world with an extensive teaching background to bring exceptional balance to this text. Professor Brandt taught interpersonal and business communications, human resources management, and various related courses in the Business and Marketing Division of Ozarks Technical Community College in Springfield, Missouri. She received her B.A. in business education with vocational certification from the University of Northern Iowa and M.A. in Practical Arts and Vocational/Technical Education from the University of Missouri. She served as a faculty member at Hawkeye Community College and Administrative Support Department Chair at Springfield College. Professor Brandt conducted workshops and seminars for teachers, small businesses, and large corporations throughout the nation for more than twenty-five years before passing away in 2008.

Professor Karen Howie brings a strong international expertise and the knowledge behind more than 30 years of teaching to this leading text. Professor Howie is a respected professor at Northwestern Michigan College, in Traverse City, Michigan where her courses focus on interpersonal relations, professional communications, and customer service. She currently teaches both face-to-face and online courses in interpersonal relations and customer service. Professor Howie is the Director of the Center for Instructional Excellence on campus and facilitates an international exchange program between the University of Cooperative Education in Lorreach, Germany, and NMC. Her international background includes extensive lecturing in Germany and presentations in Matazlan, Mexico, and Osaka, Japan. Professor Howie worked with a multinational committee at a symposium in Japan in 2000, where her article on "The Role of Faculty in a Learner-Centered Environment" was published in both Japanese and English. Professor Howie received a Fulbright Scholarship to Russia in 2004, and participated at St. Anne's College in the Oxford Round Table in Oxford, England, in 2009.

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Customer Reviews

4.3 out of 5 stars
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See all 16 customer reviews
I bought this text book for a required class I was taking.
Karen A. Huffman
Really great content and helpful information for anyone who wants to make changes for the better.
M. Durkin
Needed it for school, It is very well written and easy to read and understand.
Brett Burton

Most Helpful Customer Reviews

7 of 8 people found the following review helpful By AnimeMomLeika on October 7, 2010
Format: Hardcover Verified Purchase
I bought this book for a online college class, I got it shipped 2-day shipping and it got to me on time. I was worried it may be a different book as it was almost half the price as the university. But I am in week 3 of a quarter, and it is the same edition, just not as expensive. The book is an easy read, and it is better than the previous edition. I had the opportunity this summer to take the class with the older edition, but the new edition was smaller and I found easy to read. I would recommend this to any one who wants to learn more about human relations in the workplace. I am using this book in a Organizational Leadership class called Human relations in the workplace.
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2 of 2 people found the following review helpful By Jayne P. Bowers VINE VOICE on June 1, 2012
Format: Hardcover
I've used this text for a number of years and have found it to be excellent in many ways. The topic coverage, the reading level, the inviting format, and the up-to-date inclusion of the latest research in human relations are all pluses. However, the price of the text is exorbitant, and I'm embarrassed to tell my students that the text is required when many of them struggle with money for gas, rent, and decent food. I'm hoping that at some point the publisher will turn this into an e-book. Until then, my colleagues and I will continue to search for a more affordable text, one that students can afford without having to choose between a book and paying the electricity bill.
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1 of 1 people found the following review helpful By M. Durkin on December 7, 2011
Format: Hardcover Verified Purchase
This is the first textbook I have ever read in its entirety. Really great content and helpful information for anyone who wants to make changes for the better.
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By tleeny on January 31, 2014
Format: Hardcover Verified Purchase
had some writing in it, but not much. Over all I saved $200 for other book I need for classes.
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By Brett Burton on November 9, 2013
Format: Hardcover Verified Purchase
Needed it for school, It is very well written and easy to read and understand. Packed with very important information and tools to learn about human behavior.
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By Karen A. Huffman on August 5, 2013
Format: Hardcover Verified Purchase
I bought this text book for a required class I was taking. It was exactly what I needed. would buy again from them
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By Robin Hulsey on July 8, 2013
Format: Hardcover Verified Purchase
The book is well-organized and easy to read. It underlines the importance of relationships in our technical world and gives solid guidance on how to develop good working relationships. I would also like to compliment the seller on shipping the used book quickly and in excellent condition.
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Format: Hardcover Verified Purchase
Effective Human Relations: Interpersonal and Organizational Applications, Barry Reece This is an interesting book. I bought ir for an english course
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