Customer Reviews

How and Why Effective Managers Balance Their Skills

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This is a beautiful new book. The graphics and 3-color bar charts are unique and stunning. We willl be sure to cite this book when we revise the hardbound and softbound versions of our ORGANIZATIONAL BEHAVIOR text. We really appreciate Clark's long standing contributions to the management field. -- Bob Kreitner

Clark Wilson, Ph.D. is credited with the first 360 feedback surveys for training and development in the early 1970s. "How and Why Effective Managers Balance Their Skills" brings together his key conclusions after 30 years in the field. (Dr. Wilson was 89 when the book was published.) Written in a direct, easy-to-understand manner, and featuring extensive graphs, charts and illustrations, Wilson reminds us of a timeless principle that his years of research underscored in no uncertain way:

Maximum managerial effectiveness is achieved through balanced managerial skills.

"After 30 years of analysis," he writes, "the problem of most managers is very clear. Too many managers try to exercise control without providing the Technical and Teambuilding skills needed to achieve the goals." (italics in original)

My interpretation is that many managers assume control before they've earned the right, in the eyes of their teams, to exert control. They would earn that right if their technical skills and team-building skills were equal to their desire/need to drive towards results.

Wilson was a close associate of ours. His research standards were impeccable. This book is highly recommended.