201 Ways to Say No Effectively and Gracefully (Quick-Tip Survival Guides) [Paperback]

Alan Axelrod (Author), James Holtje (Author)

Book Description

Series: Quick-Tip Survival Guides | Publication Date: May 1, 1997

Need to say "no" to the boss but can't imagine how to do it? here are 201 ways to say no in all kinds of situations without alientating or annoying the denied person.

Editorial Reviews

Amazon.com Review

When asked to perform impossible feats at work some women (and men) boldly refuse. Others nod "yes" through weak smiles or clenched teeth, then stagger around under crippling loads. If you fall into the latter camp, this well-executed trove of quick tips can give you the backbone to dodge work overload, bad ideas, prying questions, nuisances, bullies, procrastinators looking for companionship, and demands for undeserved raises or even well-deserved ones if the budget won't permit it. Helpful role plays ensure that underlings, higher-ups, and clients on the receiving end of your naysaying will walk away with other choices, solid explanations, or a well-deserved smack on the wrist.

From the Back Cover

HOURS. There aren't enough of them. Succeeding in business has always been tough. These days, it's downright brutal. What do you need most?; All the help you can get.; What do you need even more?; Time. The Quick-Tip Survival Guides put the two together, giving you all the help you need--without taking all the time you have. Focusing on the personal and interpersonal skills crucial to success, the Quick-Tip Survival Guides mine and refine the nuggets of essential business know-how: time-tested truths, as well as savvy from the cutting edge. 201 Ways to Say No Gracefully and Effectively is a quick read for anyone whose business doesn't always mean saying yes. It's all about making yourself heard and getting your way--without turning off your client, your coworker, your subordinate, or your boss. ABOUT THE AUTHOR Alan Axelrod has produced a wide range of popular business and communications books. Jim Holtje, Director of International Client Services for a Washington, D.C. corporate communications and PR management consulting firm.

Product Details

• Paperback: 150 pages
• Publisher: McGraw-Hill Companies; 1 edition (May 1, 1997)
• Language: English
• ISBN-10: 0070062196
• ISBN-13: 978-0070062191
• Product Dimensions: 7.8 x 5.1 x 1 inches
• Shipping Weight: 1 pounds
• Average Customer Review: 3.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #2,023,897 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

3.0 out of 5 stars A Solid Effort!, February 16, 2001

By 

Rolf Dobelli "getAbstract" (Switzerland) - See all my reviews
(HALL OF FAME REVIEWER)    (TOP 500 REVIEWER)    (REAL NAME)   

This review is from: 201 Ways to Say No Effectively and Gracefully (Quick-Tip Survival Guides) (Paperback)

Authors Alan Axelrod and Jim Holtje have compiled 201 ways tosay "no" in different situations and to different types ofpeople - colleagues and co-workers, salespeople, clients andcustomers, your boss, your subordinates, and job seekers. You can say"no" to extra work, nuisance tasks, unreasonable demands, badideas, and misguided sales pitches. The book offers some good ideas,although its approach is scatter-shot and somewhat superficial. Mostof the ideas are based on common sense approaches to turning peopledown, such as suggesting alternatives, providing explanations, beingdiplomatic, and being firm if that's appropriate. You may have to bepatient to ferret out the ideas that apply to your needs, but they'rein here somewhere. We... recommend this book to junior employees, whoare most likely to want to say "no," and to those who feelimposed upon because they can't say no. END