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The Eight Essential Steps to Conflict Resolution
 
 
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The Eight Essential Steps to Conflict Resolution [Mass Market Paperback]

Dudley Weeks (Author)
4.6 out of 5 stars  See all reviews (11 customer reviews)

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Book Description

January 4, 1994

Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.


Frequently Bought Together

Customers buy this book with People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts $8.99

The Eight Essential Steps to Conflict Resolution + People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts


Editorial Reviews

About the Author

Dudley Weeks, Ph.D., has worked with conflicting parties in more than sixty countries and has counseled thousands of families, businesses, and communities in the United States.

Product Details

  • Reading level: Ages 18 and up
  • Mass Market Paperback: 304 pages
  • Publisher: Tarcher; 1st, First Edition edition (January 4, 1994)
  • Language: English
  • ISBN-10: 0874777518
  • ISBN-13: 978-0874777512
  • Product Dimensions: 8.2 x 5.5 x 0.8 inches
  • Shipping Weight: 6.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #24,441 in Books (See Top 100 in Books)

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Customer Reviews

11 Reviews
5 star:
 (7)
4 star:
 (4)
3 star:    (0)
2 star:    (0)
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Average Customer Review
4.6 out of 5 stars (11 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

74 of 76 people found the following review helpful:
5.0 out of 5 stars An Essential Life Reference Book, September 14, 1999
By A Customer
This review is from: The Eight Essential Steps to Conflict Resolution (Mass Market Paperback)
This book should be on everyone's personal reference shelf. I read it several years ago, and have incorporated the steps into my daily interactions with others. I go back to the book when I find myself in a difficult situation and need a framework to think through how to deal with it. Many conflict resolution approaches perpetuate our misconception that conflict is an event. The Eight Essential Steps focus on conflict as a state in a relationship. The prescriptions it contains are extraordinarily useful for building productive and healthy relationships.
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57 of 60 people found the following review helpful:
4.0 out of 5 stars Best for group conflict, less for individual conflict, June 23, 2000
This review is from: The Eight Essential Steps to Conflict Resolution (Mass Market Paperback)
Weeks certainly has an amazing background in conflict, and his book reflects it. I found his principles (the eight steps) to be best applied to long-term group conflicts, such as contractual disputes between companies or labor vs. management strife. The eight steps are also helpful for individual conflict, but less so.

As I completed the book, I sensed a need to distinguish between the two kinds of conflict and thus devise targeted steps for individual conflict of a short-term nature.

That aside, this book is not pop-whiz-bang fluff. It is hardy stuff from an academician with bountiful real-world experience in the subject.

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48 of 51 people found the following review helpful:
5.0 out of 5 stars This book is a MUST HAVE, February 4, 1999
By A Customer
This review is from: The Eight Essential Steps to Conflict Resolution (Mass Market Paperback)
Dudley Weeks spells out the Conflict Partnership method of conflict resolution in this brilliant book. Anyone who is currently in conflict with a loved one, co-worker, City Hall, what-have-you, should read this book, learn and practice the skills. Not only will it help you resolve your personal conflicts, but will help you help others, too, whether it be your kids or your PTA or your local planning commission. The book is accessible, thorough, and a delight.
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Inside This Book (learn more)
First Sentence:
What is this complex phenomenon of human interactions called conflict, this pervasive condition all around us? Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
conflict partnership process, conflict partnership skills, conflict partnership approach, positive self power, developing doables, partnership atmosphere, clarifying perceptions, conquest approach, ghost conflicts, clarified perceptions, seesaw power, perceiving conflict, preconceived answers, effective conflict resolution, partnership steps, conflict resolution process, damaging conflicts, incompatible options, incompatible needs, generating options, shared needs, positive power, bargaining approach
Key Phrases - Capitalized Phrases (CAPs): (learn more)
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