- Paperback: 324 pages
- Publisher: Amer Society for Quality (March 1996)
- Language: English
- ISBN-10: 0873893271
- ISBN-13: 978-0873893275
- Product Dimensions: 8.9 x 5.9 x 0.9 inches
- Shipping Weight: 2.4 ounces
- Amazon Best Sellers Rank: #4,552,335 in Books (See Top 100 in Books)
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