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Showing 1-10 of 44 reviews (2 star)show all reviews
2 of 2 people found the following review helpful
on December 14, 2013
Verified Purchase
Even though it was advertised as compatable with my set when it arrived the screw did not match and would not come on. I found later that a lot of the cheap lights are not liked by the mitsubishi sets. Had to order a more expensive bulb from another dealer. When I contacted Electrified about it not working they told me it was a problem I would have to take up with Amazon. I called Amazon and they were amazingly helpful and there was no hassle with making the return. Thank you Amazon for being a great company to deal with.
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on March 28, 2015
Verified Purchase
Well i'll give them 2 stars because the customer service reps where always nice. I purchased a replacement lamp...wanting to save money instead of the Mitsubishi lamp....BAD IDEA....lamp actually lasted for almost two months making tv look like new.....then just decided to quit working one day. Called customer service and was told to return lamp for a free replacement, sounds good but they will not send a new one until they receive the old one, which is somewhat understood. Two weeks later roughly new replacement lamp arrives...put it in just like I did the last one...turned tv on...perfect picture....20 seconds later....BOOM....bulb blows out. Decided this time I just want a refund but wait..no can do....I had passed the time period from the original purchase for a refund so now I have to just live on waiting another two weeks for a replacement again, which I was told should last me at least 6 to 9 months. wow.
Just hope your bulb doesn't blow during the college basketball playoffs as I spend the month now without a good TV watching on my small, old, non HD TV,which at least seems to work.
Buy the real bulb and spend a little extra money. i'm sure it will be worth it. Also, call electrified if you have an issue, they answer the phone quick, don't send an email through their contact page, sent two.....never heard back on either of them.
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on January 21, 2015
Verified Purchase
Pretty disappointed that 7 months later this is dead & only had their "standard 3-month warranty". I just purchased a new one that was $3 cheaper, rated one more star than this one (4 stars), has a 6,000 hour life (which equates to 8.5 months 24 hours a day) & even comes with a 1 year warranty!!! The tv needing this is a 65" that's in family room & not even used that often as we all have our own tv in our bedrooms.
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on February 14, 2015
Verified Purchase
Shipping >> FAST AS ALWAYS
First lamp I ordered looked original. Came in packaged nice and tight. Lamp was complete with screws BUT it only lasted 1 week
Second lamp I ordered was missing the tightening screws and BLEW OUT seconds after installing it. I installed it, turned on the TV and while the MITSUBISHI logo was running on the screen----POP!!! - bulb was blown.
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on July 10, 2014
Verified Purchase
This bulb is a cheap qucik fix if money is not an issue get the original OEM part this bulb never last more than 3 months if you do order then order more than one as a back up cause its gonna go out!
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on March 30, 2014
Verified Purchase
I dont know what the problem was i changed out the bulb put it in the tv it was ok for 4 or 5 days then just blew out
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on February 16, 2014
Verified Purchase
Bought on1/5/14. Put in TV on 1/13/14. As of this morning 2/16/14, the lamp has failed. So, makes me wonder about the quality of the product. When I tried to ask for a return label, I was told that the Return Period had expired 2/9/14.
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on February 7, 2014
Verified Purchase
Have purchased this lamp twice now. It went out in three days the first time and a few weeks the next. Customer service was exceptional. Terrible product.
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on December 12, 2013
Verified Purchase
Worked great for six days. After it turned off in the early afternoon, we turned it back on the following day forgetting it wasn't working. And it worked, again. It's been working off and on since we got it. Luckily we have tvs in all our four bedrooms. We ordered the part from the manufacture and should be in shortly.
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on November 22, 2013
Verified Purchase
This bulb went out within 6 months. I ordered a new one directly from Mitsubishi and have no problems with that one.
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