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6 of 7 people found the following review helpful:
4.0 out of 5 stars terrible customer service from manufacturer
I bought this furniture for my son and paid my nephew to assemble it. The bed was difficult, but not impossible to put together, however, the drawer pulls and a set of drawer guides were missing from the box. I called the 1-800 number and got what sounded like someone's home answering manchine, never a live person. Finally I called Target and got the number directly to...
Published on June 15, 2005 by Wende S. Powell

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2 of 2 people found the following review helpful:
3.0 out of 5 stars looks great, if you can actually put it together
Once put together, this bed looks great. It was a lot less expensive (I paid <$300 on sale) than similarly looking products by brand name manufacturers. The problem - fit and finish. It was extremely difficult to put it together. Parts simply do not fit. I had to try and try again just to put screws through, and make them go in right holes, and slowly tighten them...
Published 20 months ago by P. Jacobs


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6 of 7 people found the following review helpful:
4.0 out of 5 stars terrible customer service from manufacturer, June 15, 2005
By 
Wende S. Powell (Hammond, Louisiana) - See all my reviews
This review is from: Elite Products Twin Metal Locker Storage Bed in Silver Finish
I bought this furniture for my son and paid my nephew to assemble it. The bed was difficult, but not impossible to put together, however, the drawer pulls and a set of drawer guides were missing from the box. I called the 1-800 number and got what sounded like someone's home answering manchine, never a live person. Finally I called Target and got the number directly to the manufacturer. When I called they promised to fedex the missing parts the next day. That was two weeks ago and I haven't seen anything. I called back today and they have no record of my parts being ordered so they are getting the parts department to call me back. In the meantime my son's clothes are on his closet floor because I can't use the drawers. Doesn't matter if the bed is cool if you can't use it!!
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2 of 2 people found the following review helpful:
3.0 out of 5 stars looks great, if you can actually put it together, June 14, 2010
By 
P. Jacobs (Schaumburg, Illinois) - See all my reviews
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This review is from: Elite Products Twin Metal Locker Storage Bed in Silver Finish
Once put together, this bed looks great. It was a lot less expensive (I paid <$300 on sale) than similarly looking products by brand name manufacturers. The problem - fit and finish. It was extremely difficult to put it together. Parts simply do not fit. I had to try and try again just to put screws through, and make them go in right holes, and slowly tighten them little by little. Exchangeable drawer fronts are a great idea, but some drawers are not working right due to the same problem - bad fitting. After some modifications, I got them all to close, and slide reasonably well. Overall, I'm glad I bought two of these beds, saving a bunch of money, but I would not like to go through the experience of putting these bed together again.
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