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  • Email Etiquette: How to Quickly & Easily Write Business Email that Communicates and Gets a Response
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Email Etiquette: How to Quickly & Easily Write Business Email that Communicates and Gets a Response


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Audio CD, December 23, 2009
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Product Details

  • Audio CD (December 23, 2009)
  • Label: MHW Communications
  • ASIN: B0031TZYIK
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #727,646 in Music (See Top 100 in Music)

Editorial Reviews

In this fast-paced, information-packed audio program, professional speaker, writer and self-confessed communication fanatic Helen Wilkie gives practical, straightforward advice and techniques to help you make email work for you, instead of the other way round.

According to Wilkie, email is an excellent technology, but for many of us it has become a nuisance, because we don't use it well. Result: jammed emailboxes, frayed tempers and frustration!

Because it's such an immediate medium, we tend to dash off fast messages without enough thought, without attention to proper business writing form and without consideration for the reader. Poor email etiquette is rife in the business world.

In this audio program you'll learn how to entice your reader to open the message, and how to structure and write your message so that it's read and understood. You'll also get tips on how to manage your own email so that it doesn't completely take over your work day.

This product is manufactured on demand using CD-R recordable media. Amazon.com's standard return policy will apply.

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Most Helpful Customer Reviews

This CD jumped to the top of my to do list when it occurred to me that this is exactly what my team and I have been working on. Emails were getting lost, questions were going unanswered, and we were getting frustrated with each other even though we like each other a lot.

The tips will help you manage your email instead of it managing you. But if your team follows the same guidelines, you will find your email nightmares turning into sweet dreams.

We're playing - and I emphasize the word PLAYING - "gotcha" this week to let each other know how well we're each doing in following the guidelines and sending clear emails. They make a huge difference.
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By Kelly Green on February 25, 2010
Everyone who uses email needs this course. I have just finished it and must say that it is written in such a way that is easy to understand and put to use. Rules 4 and 5 were the most informative for me and I know that I will use them a lot. It's not a program that you can listen to only once in order to get the most benefit, so I plan on listening to it at least two more times this year.

Helen speaks clearly and concisely and provides useful examples and information.
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Listening to this CD was an hour wisely invested because I learned tips to improve my business image. I realized that writing excellent emails is a skill to be learned and now it will keep working for me to enhance my effectiveness in business.
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