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Email Etiquette: Netiquette for the Information Age [Kindle Edition]

David Tuffley
3.4 out of 5 stars  See all reviews (17 customer reviews)

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Book Description

Email, you would not be without it. But do you know how to use it without annoying people? This short easy guide gives you the simple do's and don'ts. First published in 2000, this guide has been widely praised for its simplicity and ease-of-use. Let it work for you. Also contains a handy reference for commonly used acronyms and emoticons.

Product Details

  • File Size: 648 KB
  • Print Length: 37 pages
  • Publisher: Altiora Publications (January 15, 2014)
  • Sold by: Amazon Digital Services, Inc.
  • Language: English
  • ASIN: B0057CTXGS
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Lending: Enabled
  • Amazon Best Sellers Rank: #12,251 Free in Kindle Store (See Top 100 Free in Kindle Store)
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Customer Reviews

3.4 out of 5 stars
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Most Helpful Customer Reviews
8 of 8 people found the following review helpful
5.0 out of 5 stars Just the Basic Facts about Email November 9, 2011
Format:Kindle Edition|Verified Purchase
Email Etiquette is a much-needed guide for the age of instant communication. By the time you have made a mistake (like sending an angry email) it is often too late. You will find that if you don't follow the tips in this guide soon you will lose friends and not be influencing very many people. I don't get angry very often but there is something this book points out that does make me mad. And that is when people don't use the BCC field when sending bulk emails. Who knows who can get your email address and I notice after someone does this I get more spam. The only thing I didn't agree with the author about is that you should drop everything and answer email immediately. This is a bad idea for many reasons except if you are at work and it is expected. I find that answering emails once or twice a day is normal, beyond that it feels obsessive. I think it is more stressful for other people if you answer immediately because it puts pressure on them to answer and soon you are spending all day talking back and forth and not getting much done. This book does have a helpful list of acronyms and emoticons. So this is basically just the basic facts about email.

~The Rebecca Review
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7 of 7 people found the following review helpful
Format:Kindle Edition|Verified Purchase
This book takes up in short how to write a electronic letter in the way the receiver of it will appreciate. Since the cost of the electronic version of this book is null, I see no reason why anyone should not give this book a five minutes read and perhaps impalement some of it's advice.

I consider it a good book. A bit short but a must read for everyone writing e-mails and posting threads on forums.
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7 of 8 people found the following review helpful
3.0 out of 5 stars Depending on the audience March 9, 2012
Format:Kindle Edition|Verified Purchase
I am currently 25 years old and I have been using emails, computers and internet since I was 13. So unfortunately there is nothing new that this book poses that I don't already know. However, I do find that for people that have never (or very little) used emails in the past this book will give a good insight into how to have good email etiquette. For example, I would recommend this book to two particular groups of people: the currently rising generation and people who have refrain from trying out the technology (my parents will be in this category). As an optional group, I'll recommend the book to anyone who wants to simply brush up on their etiquette, without expecting to learn something new.

There are two good sections at the end of the book, that for those who might see them acronyms and emoticons being used but don't necessarily recognizes them is worth to look over. These sections are by no means comprehensive, but they are enough to cover the basics, one is a list of acronyms (LOL, BRB, etc.) and what they stand for; the other is a list of smiley faces and the emotions they represent.

As a side note, I think someone skipped a section when editing Email Etiquette: Netiquette for the Information Age because the grammatical errors that I found -although a few- were too close together. For example, "relpied" instead of "replied" and "seach" instead of "search".
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2 of 2 people found the following review helpful
2.0 out of 5 stars Outdated July 24, 2013
Format:Kindle Edition|Verified Purchase
Some good advice back in 1995. But, all stuff you probably know in 2013. A quick, free read though; worth a download for this reason alone.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Nice Book August 20, 2013
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Very nicely explained how we need to follow basic principles while communicating with the emails. Thanks a lot for providing such a wonderful book.
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1 of 1 people found the following review helpful
3.0 out of 5 stars A few typos and nothing new, but a great review May 29, 2013
Format:Kindle Edition|Verified Purchase
If you have been sending e-mails since you were 10 this is not the book for you. If you are new to the techno world, or have never written an official e-mail before then this could be worth a skim. A few of the facts are simple but my students (high school and college) often miss. For example Subject: Teacher!!!! OK, this doesn't tell me anything! Following the advice of the book: Subject: Question about HW due Thurs gives me a much better idea of what the message holds. So even people who think they know everything there is to know may want to consider checking this out.
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5.0 out of 5 stars Email is part of communication August 22, 2014
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This short book is full of insight. I loved reading it and was able to read it three times. It provides practical advice for work place and for social life.
The author speaks from a point of view of an English person and how communication via email can be effectively carried out. I believe many pieces of advice from this book can be applied to other languages and cultures with some adjustment. Over all, this booklet is useful in our information age.
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5.0 out of 5 stars Worth it just for decoding! May 17, 2014
By Kt123
Format:Kindle Edition|Verified Purchase
I should know all the abbreviations by now,and thanks to this. book, I do know all of them, and I can read all the old emoticons.
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More About the Author

Dr. David Tuffley is a Lecturer in Applied Ethics & Socio-Technical Studies in Griffith University's School of ICT (since 1999). David was a former IT industry consultant for the 15 years before that.

David is no Ivory Tower academic. His writing is accessible and easy to read by a general audience. He is passionate about helping people to develop their fullest potential. There is a new consciousness dawning in the world. If you have a deep felt need to be part of this awakening, then David's work is for you, for everyone who wants to participate in the new consciousness while continuing to live in the world.

David's interests range broadly from the Classics through to the latest technology, and includes Psychology, Anthropology, Architecture, Philosophy, Comparative Religions and Creativity/Innovation. David is an experienced and engaging public speaker.

David is a prolific writer who has published widely in both the general and academic literature with over seventy publications to his credit, with more being added every month.

Visit David's Websites:

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