Customer Reviews

Emerson ESW718 Switchboard -Receive Calls/Faxes While Online

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(2)
1 star:		(3)

 

 

I've bought 4 this year. Each last a couple of months before "breaking". 1 won't let you know when a call is coming (no ring). 1 won't connect at anything faster than 28.8 anymore. The other 2 give false rings and always disconnect you when it picks up a ring (false or not no matter if you only stay on for 5 seconds). Each used to work good in the beginning. Now they are junk. If you want to buy, buy from someplace with a good return policy and save your receipt - your going to need it.

I HAD A SWITCH BOARD SAME MODEL FOR 6 YRS OR SO AND EVERYTHING WORKED FINE I WAS ABLE TO FAX & RECEIVE AND MAKE CALLS ETC .UNTIL IT STOPPED WORKING
BUT THE NEW ONE I JUST BOUGHT DOESN'T RECEIVE OR SEND FAXES DON'T KNOW WHAT'S WRONG NONE OF THE LIGHTS WORK EXCEPT THE POWER BUTTON READ THE MANUAL FOLLOWED THE SETUP TROUBLE SHOOTING ETC IT DIDN'T HELP
ORIGINAL WAS MUCH BETTER
YOU WOULD THINK THERE WOULD BE IMPROVEMENTS I GUESS NOT

This is a manual switch which requires acton on your part to receive a fax. The quality is ok but the technology is old.

Upon ordering this product we thought it would work on any computer but it did not work at all. We were sent another Emerson Switchboard box and that one did not work either. We ended up ordering one from E-bay just like the one we have now (Emerson Switchboard # 1123) and it works just fine. I was ordering this product for a friend of mine who just got a computer and I am the one who suggested she get dial up on the computer and use the switchboard box. I have ordered a lot of things from Amazon and have been very pleased but just this time the product did not work. I think if I had ordered the #1123 instead of the ESW 718 it would have worked just fine. We did not send the products back because when we ordered the one on E-bay it did not come with a power cord. So we will keep the products. It would cost too much anyway to send them back. Thank you for Amazon.com but this time things did not work out. I will always continue to shop with Amazon. Thanks again.

This is not the first 'switchboard' we have purchased. It is truly a useful item, however, it does seem to be fragile and doesn't hold up very well. But for the price, we decided to buy another. This latest one is defective (it doesn't work at all) and we have had no success in contacting the maker for return instructions. They give numbers to call for 'authorization', but those numbers are out of service. What now??

I purchased the Emerson Switchboard over 5 years ago and it worked great! I never had a problem, right out of the box, and would still be using it today except, lightening went through the phone line, after moving to a new home and just connecting the Switchboard.

The Setup instructions are simple and easy and tells you what else you need to make it work,ie.-Call Waiting.

I have since purchased a Surge Protector for my phone line and now, I am now ordering another Switchboard.
I prefer Emerson brand and this Switchboard is another example of their quality products.