Customer Reviews

Emile Henry Couleurs 13 by 10-Inch Lasagna Baker, Green

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

If you are thinking of buying this pan, please reconsider.

I returned this pan twice: The first time, I returned it for a replacement; the second time, I returned it for good! Amazon.com does not list this product as a factory second, yet that is what they are selling. I have never been unhappy with anything I bought from Amazon (and I have bought a lot!), but this time I was sorely disappointed. When I pointed out to Amazon this item was falsely advertised (yes, it's on sale at a discounted price, but one assumes it's just on sale--not that you will be receiving an item that is flawed--and yes, the flaws are noticeable, even if only cosmetic). I bought it to replace the exact same pan I purchased at a Williams-Sonoma outlet (for less than 1/3 the price!), which cracked after only a year (and I took very good care of it). So when I was sent not once but twice a factory second, I didn't want to chance another purchase I might regret. Don't get me wrong-- the pan is beautiful and performs well (at least, it did for a short while)--it's just not a light investement. For $40, one should expect to receive a product that doesn't have a big bubble on the side and noticeable flaws in the glaze--and lasts longer than one year!

Amazon.com really should list this item as a factory second. Buyer beware. (Oh, I also contaced Emile Henry direct, too. No response. So much for customer service--on both accounts...)

Emile Henry bakeware is fantastic and I use it for lots of stuff, not just lasagna. I ordered this dish as a replacement for one I had for years but I accidentally broke it. I was so upset when I broke it I ordered this one right then and it came just two days later! Cleans so easily and looks new after years of use! No kitchen is complete without this dish!

I was suprized when I read the 1 review.I have had mine for 3 years and had no problems,it has been in the dishwasher,put away by my two kids.No cracks no chips,cleans up great.