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Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition Hardcover – May 3, 2005


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Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition + Emily Post's Etiquette, 18th Edition (Emily Post's Etiquette) + Essential Manners for Men 2nd Edition: What to Do, When to Do It, and Why
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Best Books of the Month
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Product Details

  • Series: Emily Post's the Etiquette Advantage in Business: Personal
  • Hardcover: 384 pages
  • Publisher: William Morrow; 2 edition (May 3, 2005)
  • Language: English
  • ISBN-10: 0060760028
  • ISBN-13: 978-0060760021
  • Product Dimensions: 7.4 x 1.2 x 9.1 inches
  • Shipping Weight: 1.8 pounds (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Best Sellers Rank: #77,655 in Books (See Top 100 in Books)

Editorial Reviews

From Publishers Weekly

Could a better understanding of etiquette have prevented the Enron scandal? Well, lying to shareholders never constituted good manners in anyone's book, nor good business sense, so perhaps. Drawing such lines is what the Posts attempt in the early chapters of this updated version of their business etiquette book, where they equate good ethics with good business. But really, is the slope between saying that the boss is in a meeting (when he's not) and distorting P&L statements actually that slippery? In trying to suggest that it is, the early chapters of this book provide little helpful guidance on actionable business conduct and come dangerously close to mimicking an employee handbook. Once the authors leave behind the discussion of ethics, cubicle etiquette and general office building conduct-please, no singing to your iPod in the elevator-one finds the content one expects from the Posts, like a mini-course in wine selection, pointers on making small talk with anyone, tips for trouble-free business travel and modern-day rules for handshaking. (FYI, it's no longer gender-specific, and women should always extend a hand, even if wearing glamorous evening gloves.) Ultimately, such social tips are more useful than the Posts' advice to tell your boss that lying about his whereabouts makes you uncomfortable. The authors also include substantial content on conducting a well-mannered job search.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

About the Author

Peggy Post, Emily Post’s great-granddaughter-in-law, is a director of The Emily Post Institute and the author of more than a dozen books. Peggy writes a monthly column in Good Housekeeping and an online wedding etiquette column for the New York Times.



Peter Post, great-grandson of Emily Post and a passionate golfer, is the author of the New York Times bestseller Essential Manners for Men, Essential Manners for Couples, The Etiquette Advantage in Business (with Anna Post, Lizzie Post, and Daniel Post Senning), and his weekly business etiquette column Etiquette at Work in the Boston Globe. The father of two grown daughters, he lives with his wife in Vermont.

Customer Reviews

A pleasure to read!
Anne P. Cobb
Even the most experienced professional comes across a business situation question ... it's nice to have the answer before the situation occurs!
Karen Jensen
This book is a must read for anyone graduating from school and headed into business.
Kathleen

Most Helpful Customer Reviews

11 of 12 people found the following review helpful By Anne P. Cobb on October 13, 2005
Format: Hardcover
The Etiquette Advantage in Business is just the thing for the newly hired recent graduate who wants to be sure he or she is doing the right and considerate thing. It is a great "review" for older employees who want to check whether their skills are current. Excellent material, clearly written. A pleasure to read!
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5 of 5 people found the following review helpful By Amazon Customer on October 2, 2005
Format: Hardcover
This book is a great reference tool, and sits in my office next to the classic Emily Post. It is helpful for perhaps a new college-grad, or someone entering the business world for the first time, to read it through. For those more seasoned in the business world, this book is a great tool for guidance in tricky situations. While there will certainly be tips that appear obvious to an individual with business experience, The Etiquette Advantage in Business can also be used a reference tool.

Say you are traveling abroad for the first time. This book covers etiquette on various continents and in different countries.

It is absolutely worth a read, whether you are a beginner or a CEO.
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5 of 5 people found the following review helpful By Karen Jensen on January 3, 2007
Format: Hardcover Verified Purchase
Ever have that 1 question on 'how to' conduct yourself in a business situation? This book has the answers and the guidance on 'what to do.' Even the most experienced professional comes across a business situation question ... it's nice to have the answer before the situation occurs!
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2 of 2 people found the following review helpful By Kathleen on February 19, 2007
Format: Hardcover
This book is a must read for anyone graduating from school and headed into business. It gives outstanding advice on everything from cell phone etiquette, e-mail etiquette, cubicle farm etiquette, table manners, the interview process, thank you's, etc. It's a good read, and an outstanding reference book to have in one's library.
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1 of 1 people found the following review helpful By Jennifer Rohm on July 22, 2009
Format: Hardcover
As we grow up we are taught many things for proper behavior in public. (Like don't chew with your mouth open, always send a Thank You note, table setting - work from outside of plate inward)
This has reminders on many situations which will allow you to brush up and be a good reflection of your company.
With this edition having been published in 2005 it covers current trends that need to be addressed that are still new to this society. (Situations like . . . telecommuting, customer relations, cell phone usage, electronic communication, even highlights for international business)
I recommend this as a good desk companion to have on hand for those situations where you want to make sure you are making the proper impression.
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4 of 6 people found the following review helpful By Jerome Lawrence Castle on July 12, 2013
Format: Hardcover Verified Purchase
Little by little, year by year, decade after decade, there are newer social arbiters whittling away at what was once the only game in town, namely Emily Post. Having been stumbling along the corporate ladder for five decades I must conclude that manners should be evaluated something like insanity.Anyone doing the same thing over and over and over again and expecting markedly different results is a little bit daft. But the world does change, but like a grain of sand on a beach filled with tons of the stuff, and suddenly yikes, servers need no longer serve on the left and remove on the right. No room, no need? Who knows. But it happens, and bingo, you're out of step.

My mother used to tell me, "I love you but I want everyone to love you, that's why you must learn to eat, and speak and dress with correctness. That's called etiquette." In case your next meal is scheduled at the White House, or in the private dining room of The Bank of England, then this book is for you. Only a rare corporate dining room like that of Thermo Fisher Scientific has been democratized in the 21st Century world of corporate etiquette, so any minor employee may be sitting near the CEO. In that case this book will help you very much. If your next upcoming lunch-date is at McDonald's, don't bother with this book. In summary, this book can help you in many ways, and it will certainly not hurt you. This book is a good investment if you are serious about climbing that ladder. Don't leave for the office without it.
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1 of 1 people found the following review helpful By Susan E. Kasimer on October 9, 2007
Format: Hardcover Verified Purchase
This book was a great choice to get for our employees to share. It covers a variety of situations and workplaces and answered many common business etiquette questions that have arisen.
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1 of 1 people found the following review helpful By R. T. Storm on December 15, 2008
Format: Hardcover Verified Purchase
I have odered this book for the intire leadership of my company. Has wonderful reminders for all, we need to get back to the basics.
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Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition
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