From Publishers Weekly
Could a better understanding of etiquette have prevented the Enron scandal? Well, lying to shareholders never constituted good manners in anyone's book, nor good business sense, so perhaps. Drawing such lines is what the Posts attempt in the early chapters of this updated version of their business etiquette book, where they equate good ethics with good business. But really, is the slope between saying that the boss is in a meeting (when he's not) and distorting P&L statements actually that slippery? In trying to suggest that it is, the early chapters of this book provide little helpful guidance on actionable business conduct and come dangerously close to mimicking an employee handbook. Once the authors leave behind the discussion of ethics, cubicle etiquette and general office building conduct-please, no singing to your iPod in the elevator-one finds the content one expects from the Posts, like a mini-course in wine selection, pointers on making small talk with anyone, tips for trouble-free business travel and modern-day rules for handshaking. (FYI, it's no longer gender-specific, and women should always extend a hand, even if wearing glamorous evening gloves.) Ultimately, such social tips are more useful than the Posts' advice to tell your boss that lying about his whereabouts makes you uncomfortable. The authors also include substantial content on conducting a well-mannered job search.
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About the Author
Peggy Post, Emily Post’s great-granddaughter-in-law, is a director of The Emily Post Institute and the author of more than a dozen books. Peggy writes a monthly column in Good Housekeeping and an online wedding etiquette column for the New York Times.
PETER POST is a director of The Emily Post Institute, Inc., and author of five etiquette books, including the New York Times bestseller Essential Manners for Men. As the creator and primary presenter of Emily Post Business Etiquette programs, Peter leads business seminars for companies both in the United States and abroad. Since 2004, he has authored the Boston Sunday Globe's weekly question-and-answer business etiquette advice column, "Etiquette at Work." One of Emily Post's four great-grandchildren, Peter is a sought-after etiquette expert for television, radio, and print media interviews. He has more than twenty-five years of experience in marketing, communications, design, and education, and holds a master's degree in fine art from the Pratt Institute and a bachelor's degree from the University of Pennsylvania.