Customer Reviews

Emotional Intelligence 2.0

5 star:		(118)
4 star:		(8)
3 star:		(11)
2 star:		(6)
1 star:		(14)

 

 

I read the authors' first emotional intelligence book, and I think that 2.0 is a huge improvement. Here's a chapter by chapter look at why:

FOREWORD BY PATRICK LENCIONI
Lencioni is one of those gurus that has sold millions of books, none about emotional intelligence (EQ). As Lencioni proclaims in the foreword, he's no EQ expert, but he sees everyday how critical a skill it is to have and he's so enthusiastic about this book because it's the first he's read that actually shows you how to increase your EQ and apply it in your life.

THE JOURNEY
This chapter opens with a riveting story of a surfer who is attacked by a great white shark in California. I won't spoil it by telling you how, but the story is a great illustration of the power of emotion and how important it is to understand and manage our emotions. This chapter also illustrates how our brains are wired to react to events emotionally before our reason kicks in, and it lays the groundwork for the process by which the rest of the book will teach you to increase your EQ.

THE BIG PICTURE
This chapter teaches what EQ is and what it isn't. For example, a lot of people mistakenly think that EQ is a part of your personality. To the contrary EQ is separate from your personality, just as it is separate from your intellect, or IQ. It begins to build your understanding of emotions by showing what the five core emotions look like in varying degrees of intensity. Next the authors fun and engaging approach explains studies that illustrate how important EQ is in daily living. They show how your EQ impacts things like your tolerance for change, how you manage stress, even how much money you make!

-DIGGING IN: MY EMOTIONAL INTELLIGENCE ACTION PLAN-
If you haven't already, by this point in the book you need to open the orange envelope inside the back cover and retrieve the unique passcode that lets you go online to take the Emotional Intelligence Appraisal test. I'd actually heard of this test (it's the most widely used EQ test out there), so I thought it was pretty cool that they let you take it for free with the book. In addition to revealing your EQ scores, your test results guide you through the areas you need to work on improving the most. This chapter helps you to develop your plan of attack, including the action plan where you actually record what it is your going to do and by when.

-SELF-MANAGEMENT STRATEGIES-
(ACTUALLY THERE IS A CHAPTER OF STRATEGIES FOR EACH SKILL, BUT I'LL JUST DESCRIBE THIS ONE)
This section of the book has 66 strategies to increase your EQ. Each strategy is well-detailed (most 2-3 pages) and something that you can begin doing immediately. Your test results tell you which EQ skill you need to work on the most (for me it was Self-management), as well as which of the chapter's strategies will increase your ability in that skill the most. I thought this part was pretty cool. Basically, the test analyzed my score profile and picked the three strategies that would improve my biggest weaknesses in self-management. One of the strategies it suggested, Breathe Right, hit the nail on the head. I'm not one of these people that needs to take a deep breath to calm down and stop being angry, which is good because that's NOT what the strategy is teaching. Actually, it illustrates how some of us, when left to our own devices, breathe too shallow, which deprives some of the higher (rational) areas of the brain of the oxygen needed to keep us completely calm and focused. So now, whenever I need to clear my head, think on my feet at work, make a tough decision, figure out what I should get my wife for her birthday, etc. I use this breathing strategy, and I'm continually amazed by how quickly it makes me calm and focused. Anyway, that's just one self-management strategy, but I thought it'd be useful for you to see what one is like in detail.

-EPILOGUE--JUST THE FACTS: A LOOK AT THE LATEST DISCOVERIES IN EMOTIONAL INTELLIGENCE-
This epilogue is quite interesting. The authors' company is a think tank that has tested more than half a million people worldwide, and they share some of the more interesting conclusions from their data that didn't show up earlier in the book. For example, women outscore men in overall EQ, but the sexes have an equal ability in self-awareness (men fall short because they do less with the emotional information they take in). Anyhow, there are studies of EQ differences across various generations (Boomers vs. Millenials is really interesting), in different job titles (CEO's have the lowest EQ in the workforce!), and even US vs. China (our new, big economic competitor).

-DISCUSSION QUESTIONS FOR READING GROUPS-
This last appendix has some great questions for discussion. I'm not in a book club, but my wife read the book and we talked about some of these questions and it led to some really interesting discussions.

I had a hunch that emotional intelligence was an important skill before reading this book, but I hadn't explored it too much. The author's research is phenomenal, and they make the case for emotional intelligence in a clear and convincing manner. The test that is included with the book (via a passcode that you use to access the test online) is a wonderful addition. I don't see how anyone could begin to improve his or her emotional intelligence until they have discovered the areas they need to work on. The test took me about 10 minutes to complete, but I followed the instructions and reflected on my past behavior before answering each question. I'm guessing the only way you could have a problem with the test is if you didn't get the score you hoped for! That seems to be the case with the reviewers here that didn't like the book. I guess flying off the handle because you received a low EQ score on a test, is merely confirming your test results.

Anyhow, I didn't get the scores I hoped for either, but I found the feedback report's analysis of the areas I need to work on startlingly accurate. I also loved how the test tells you which of the book's strategies you should follow (based on your test results) to increase your emotional intelligence the most. I've never seen anything like that before in a book.

All in all, I loved this book and have gotten a lot out of it. I also found the stories and anecdotes moving and well written.

I was very impressed with this book. It's the first I've seen that actually shows you how to increase your emotional intelligence, rather than just explaining what emotional intelligence is. It's filled with strategies to increase each of the four emotional intelligence skills: self-awareness, self-management, social awareness, and relationship management. I found the strategies very helpful, particularly because the books gives access to an online test that (based upon your results) tells you which strategies will increase your EQ the most.

The authors use excellent anecdotes to illustrate various concepts, and their research is compelling and original. Some of the information on emotional intelligence and job title (e.g. CEOs have the lowest EQs in the workforce, on average), is very revealing. My favorite anecdote in the book is the riveting story of a surfer who survives a run in with a 5,000 pound great white, by using his emotional intelligence.

All in all, an outstanding read that's a great value at $13!

I'm on vacation already and decided to bring this book to read by the pool. I actually enjoyed myself sitting there in the sun reading this instructive little gem. It really does a marvelous job of showing how important emotional intelligence is for anyone. There's a good deal of research supporting the book's claims, and the authors explain all this without going over your head. There are also some great anecdotes (and some stories as well) that show how regular folks use emotional intelligence. Oh, yes, and the book goes all the way by showing how anybody can increase his or her emotional intelligence through 66 proven strategies. Bonus: the book includes access to the online Emotional Intelligence Appraisal test.

I find I'm already kicking some bad habits and I can't remember the last book I read that was able to do that.

I wasn't sure how I would receive my passcode for the test because I know the product description said the test would be included. So, I gave it a go and the test WAS included with the Kindle edition. I was emailed the test code by Amazon and it was really easy to do.

The book itself was great; really informative. Kind of a fast-paced, to the point read that shows you what emotional intelligence is, why it's important, how it operates, how you can use it to your advantage, and specific strategies you can apply to make this happen. I think the emotional intelligence test was a clever addition and I'm glad it's included with the Kindle version.

The finding from this book that stuck with me most is people of average IQs outperform those with the highest IQs 70 percent of the time. On the flip side of the equation, people with the highest IQs outperform those with average IQs just 20 percent of the time. Sounds too good to be true, but when you think about it life is complex and you're not going to succeed in any endeavor (unless it's a sheet of math problems) without emotional maturity, perspective, and control. I know from being tested that my IQ is well above average, and I learned some outstanding strategies for using my EQ to get an edge. According to the test that came with the book, my EQ is also above average (but that's not the point). It still gave me really outstanding suggestions for improving my self-awareness and improving my life through my EQ.

I read their Quick handbook on EQ and loved that book, it was an eye opener. When i picked this book i was looking for a step forward and concrete action items to improved EQ. While i like the book and there is an online password that lets you get your EQ score, i think the tips on improving EQ are a little shallow.

The author talks about 4 parameters that influence EQ: Self Awareness, Self Management, Social Awareness, and Relationship Management. This is all good but then the tips on its improvements are really a list of action items but only a page or 2 on each action item, which to me is shallow. There should be more detailed plan on improving EQ with stories etc to support it.

The foreward calls for reading this book twice, lets see if my opinion defers 2nd time around.

Thanks.

This is a wonderful book and appealing even to those who don't typically read self-help/self-improvement type books. It teaches the four emotional intelligence skills, but, more importantly, it teaches you how to use them.

I'm a fan of the StrengthsFinder book so when I bumped into this one and read the glowing reviews I figured I'd give it a go. Very glad that I did. Hard to add to the wonderful descriptions in the spotlight reviews (when do these people find the time to write such great reviews), but I will say that emotional intelligence is a fascinating skill because it's one of the few things about yourself that you can actually change with effort. This book shows you how.

A friend of mine suggested this book to me as he really enjoyed it and wanted to see how I scored on the test. I also liked it, and several of the emotional intelligence strategies really hit home. I'm putting them to good use and proud to say that I outscored my friend on the test!