Emotional Intelligence at Work: The Untapped Edge for Success [Paperback]

Hendrie Weisinger Ph.D. (Author)

Book Description

Publication Date: April 2000 | ISBN-10: 0787951986 | ISBN-13: 978-0787951986

Access an Untapped Source of Success
At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!
--Rita McGlone, assistant director of executive education, The Wharton School of Business
Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.

Editorial Reviews

Review

"At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!" (Rita McGlone, assistant director of executive education, The Wharton School of Business)

"Emotional Intelligence at Work is your antidote to job-related stress. It is healthy and nutritious for your mind and your body." (Dr. Art Ulene, The Today Show)

"This is the one book that translates the theory of emotional intelligence into an accessible, hands-on program everyone can use to advance their careers and improve their lives." (John Mayer, Ph.D., co-creator of the theory of emotional intelligence and associate professor of psychology, University of New Hampshire)

"Dr. Weisinger shows us how to use our emotional assets to maximize our intellectual assets. We can all use this book and we all know someone who can use it, too." (Allan Barnes, intellectual assets process leader, IBM Advanced Business Institute)

"Dr. Weisinger demonstrates how we all can use emotions as an opportunity. Deploy his techniques to increase satisfaction, performance and bottom-line results in your organization." (Debra-Lynn Terrill, director of executive education, Anderson Graduate School of Management, UCLA)

"This is a good read. It contains a great deal of common sense and includes a bibliography should the reader wish to follow up the subject." (Professional Manager, September 2000)

"Pleasingly free of psychological jargon, this is actually a pragmatic and well-written structured guide for managers (actually for people)."(Training, November 2000)

"...this is a book that I recommend.." (Long Range Planning, No.34 2001)

From the Publisher

Emotional Intelligence at Work is your antidote to job related stress. It is healthy and nutritious for your mind and your body. --This text refers to an out of print or unavailable edition of this title.

See all Editorial Reviews

Product Details

• Paperback: 219 pages
• Publisher: Jossey-Bass (April 2000)
• Language: English
• ISBN-10: 0787951986
• ISBN-13: 978-0787951986
• Product Dimensions: 9 x 6 x 0.9 inches
• Shipping Weight: 11.2 ounces (View shipping rates and policies)
• Average Customer Review: 3.9 out of 5 stars  See all reviews (7 customer reviews)
• Amazon Best Sellers Rank: #119,947 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

59 of 60 people found the following review helpful:

4.0 out of 5 stars Making EI Work, January 28, 2000

By 

Mitchell R. Alegre (Glenwood, New York) - See all my reviews
(VINE VOICE)   

This review is from: Emotional Intelligence at Work (Hardcover)

Emotional intelligence has been much talked about in the last few years. This book goes beyond the hype and gives practical suggestions for developing one's own emotional intelligence at work.Hendrie Weisinger, a psychologist and organizational consultant, defines emotional intelligence as the ability to "intentionally make your emotions work for you by using them to help guide your behavior and thinking in ways that enhance your results." Weisinger contends that EI can be nurtured, developed, and augmented. He proves his point by providing processes and exercises to help the reader develop self-awareness, manage emotions, motivate self, communicate effectively, develop interpersonal expertise, and help others help themselves.Weisinger writes in an easy to read, straightforward style. His approach is practical. This makes it especially useful for those responsible for delivering EI training. This is not a book about EI research but a manual for making EI work in the workplace. An added bonus is that developing your EI will also strengthen your personal relationships. If your interest is in becoming more emotionally intelligent or helping others to do so, then reading this book would be an intelligent choice.

70 of 74 people found the following review helpful:

5.0 out of 5 stars Great How-To on a Difficult Subject, June 13, 2000

By 

Laura V. Page (Madison, WI United States) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Emotional Intelligence at Work: The Untapped Edge for Success (Paperback)

The attention to "emotional intelligence" started with Daniel Goleman's book "Emotional Intelligence" published in 1995. Although an excellent book, this Weisinger book is a better guide to how to USE emotional intelligence. It is full of practical exercises and real world examples. I have used it when I teach the subject and would recommend it if you really want to change and learn new responses when the going gets tough, not just think about it. Best wishes to all who are trying to develop these difficult skills. It ain't easy, but this book makes it easier. A good guide.

15 of 15 people found the following review helpful:

5.0 out of 5 stars Intelligently Listen To Your Own and The Emotions Of Others, February 11, 2002

By 

M. Bennett "distance_cyclist" - See all my reviews
(REAL NAME)   

This review is from: Emotional Intelligence at Work (Hardcover)

Emotional Intelligence at Work is an excellent book that teaches people to learn how to take step back, take a deep breath, listen to yourself and listen to others. Techniques to difuse volatile situations between you and your work colleagues. Turn an aggressive confontation into a useful fact gathering session to get to the real source of the problem. Do you know what words to use and sentence structure to apply in order to be direct without attacking or creating a threatning situation with your counterpart? Do you want people to listen to you when you talk? All of these fantastic techniques are found here.

One has to really concentrate and use these techniques daily in order for them to work. I was actually surprised to see the majority of them work "live in action". This text should be mandatory from grade school to the university level.

The author Ph.D. Hendrie Weisinger is a psychologist who uses many different work place examples from his numerous seminars. In many of these situations it is possible for people to see themselves in the characters and the situations that are being portrayed. It is an excellent book for anybody.