"Macey and his colleagues provide a fascinating analysis of engagement -- what it means, why it works, and, most importantly, how to create and maintain an engaged workforce."
, University of Illinois at Urbana-Champaign
"Employee Engagement walks us through the complexity of this deceptively simple concept and makes concrete the process of translating engagement into hard financial results."
–Peter Cappelli, The Wharton School, University of Pennsylvania
"A hugely important topic, handled with just the right mix of scholarly insight and practical experience. This book is a valuable addition to the literature."
–Jeffery S. Schippmann, Balfour Beatty Construction
"If you want to increase employee engagement to achieve your organization's strategic objectives this is the book for you. It deconstructs what engagement really means, explains what factors shape it, shows how to diagnose your organization current state and tell you what managerial levers you can use to increase it and consequently raise organizational performance. This book is at once scientifically sound and highly readable."
–Michael Beer, Harvard Business School
"No one knows more about Employee Engagement, in all its forms, than do these authors. They give careful, useful and practical advice on using employee opinion surveys to measure and increase employee engagement! "
–Allen I. Kraut, Baruch College, C.U.N.Y.
From the Back Cover
“Employee engagement” has been a buzz word in the human resources community for several years, but there remains an urgent need for scientifically-grounded advice for HR consultants and practitioners as to how to measure and increase it. This book fills this gap by defining precisely what “employee engagement” means and identifying its primary drivers. Providing practical advice, tools, and case examples, this book translates best practices, ideas, and concepts into concrete and practical steps that will change the level of engagement in any organization.