Employee Retention: Solving the Healthcare Crisis (ACHE Management) [Hardcover]

Rita E. Numerof (Author), Michael N. Abrams (Author)

Book Description

Publication Date: March 1, 2003 | ISBN-10: 1567931979 | ISBN-13: 978-1567931976 | Edition: 1

The human resource crisis in healthcare looms large. Shortages of workers throughout the industry are expected to continue into the foreseeable future. How can you retain the healthcare professionals your organization needs to operate effectively? Go beyond stop-gap tactics that can worsen employee turnover. Use the advice in Employee Retention: Solving the Healthcare Crisis to develop a strategic approach to addressing retention problems. The authors of this breakthrough book use their experiences with and research of leading hospitals to uncover and explain the root causes of employee turnover. Their findings provide the foundation for a realistic and systematic plan for addressing retention issues. Topics covered include: Measuring turnover rates and holding managers accountable Determining when to use various retention methods Communicating to foster employee involvement Building an infrastructure that creates a positive work environment Learning from the success of other industries Gaining organizational buy-in for changes and managing expectations

Editorial Reviews

About the Author

Rita E. Numerof, Ph.D., is president of Numerof & Associates, Inc. (NAI), a strategic management consulting firm based in St. Louis, Missouri. Dr. Numerof's career has included experience as a hospital administrator, clinician, academician, and director of a healthcare MBA program. Michael N. Abrams, M.A., is vice president and managing partner of Numerof & Associates, Inc. (NAI). Mr. Abrams is a widely published author in management journals and a frequent presenter to business audiences throughout the country.

Product Details

• Hardcover: 258 pages
• Publisher: Health Administration Pr; 1 edition (March 1, 2003)
• Language: English
• ISBN-10: 1567931979
• ISBN-13: 978-1567931976
• Product Dimensions: 9.3 x 6.2 x 0.7 inches
• Shipping Weight: 15.2 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #1,504,920 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

5.0 out of 5 stars Best in its class: This new book delivers solid facts, July 5, 2003

By 

Patrick Hohman (Louisville, KY USA) - See all my reviews

This review is from: Employee Retention: Solving the Healthcare Crisis (ACHE Management) (Hardcover)

To learn more about the root causes of the lingering shortage of certain specialists in the healthcare field, I bought 7 books from Amazon.com.

This book is by far the best book in explaining key reasons for the healthcare staff shortage and strategies/tactics to help retain the staff you have.

Because healthcare has become a politicized issue, some books take on a partisan tone, but fortunately this book is NOT a partisan diatribe. This book is both an excellent, academic style study, written in a readable format. (But it is dense with facts. I've had to read it slowly because there is so much information to absorb.)

Ms. Numerof and Mr. Abrams, the authors of this text, have not only researched and written an excellent book, the authors are also making a profound contribution to clarifying pressing healthcare staffing issues, which may be a catalyst to future governmental, institutional and societal decision making, helping to shape a better healthcare system in the future. (And we will all benefit from that.) Great job. Thanks for your good work.