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Employee Surveys That Make a Difference: Using Customized Feedback Tools to Transform Your Organization
 
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Employee Surveys That Make a Difference: Using Customized Feedback Tools to Transform Your Organization [Hardcover]

Joe Folkman (Author)
4.0 out of 5 stars  See all reviews (1 customer review)


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Book Description

October 25, 1999
For some companies, employee surveys have become a catalyst for change that provides executives and employees eith additional insight on key drivers of organizational performance.

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Editorial Reviews

Review

"This book has useful guidelines for implementation to help turn employee feedback into positive, measurable, and meaningful change." -- —Marshall Goldsmith, Founding Director and CEO, Keilty, Goldsmith &

Joe Folkman delivers very pragmatic advice - the simple truths of how surveys can strengthen organizations and make them better. -- —James W. Galovan, Vice President, Human Resources Marketing, General Mills

Joe Folkman strikes a useful balance between being prescriptive and being provocative in -- —Nancy Jagmin, vice president, Organization and Management Development,

The employee survey process is a powerful organizational tool to shape and create competitive advantage through people. Joe's book is a practitioner's classroom, full of insight and experience that will sharpen and refine your ability to use employee surveys to effectively produce organization change. -- Mark Walus, Manager Organizational Metricis, Cisco Systems Inc

Too often, data is collected but not used. Following the advice in this book overcomes this -- —Dave Ulrich, Professor of Business, University of Michigan

About the Author

Joe Folkman is a founding principal of Novations Group, Inc., where he helps organizations design assessment tools and feedback processes. He has over 20 years of experience in survey research, analysis, and consulting in organizational diagnosis, management assessment, customer service analysis, and managing change processes.

Folkman is the author of Turning Feedback into Change and Making Feedback Work. He has received a master's degree in organizational behavior and a doctorate in social and organizational psychology from Brigham Young University. His research has been published in the Wall Street Journal, among other publications.


Product Details

  • Hardcover: 240 pages
  • Publisher: Executive Excellence Publishing (October 25, 1999)
  • Language: English
  • ISBN-10: 1890009431
  • ISBN-13: 978-1890009434
  • Product Dimensions: 9.1 x 6.3 x 1.1 inches
  • Shipping Weight: 1.4 pounds
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #2,307,572 in Books (See Top 100 in Books)

 

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Most Helpful Customer Reviews

5 of 5 people found the following review helpful:
4.0 out of 5 stars Practical Employee Survey Guidelines, March 21, 2001
By 
Audra Nelson (Pierre, South Dakota) - See all my reviews
This review is from: Employee Surveys That Make a Difference: Using Customized Feedback Tools to Transform Your Organization (Hardcover)
I really liked the book "Employee Surveys That Make a Difference." During the course of my graduate school career, the book entitled, "Organizational Surveys" was required reading. I like that book as well, but I intend to recommend "Employee Surveys That Make a Difference" as optional reading because it laid out a lot of what "Organizational Surveys" spoke to but in simpler form. Its applicability to practice rather than such a scientific approach is a plus. These two books really complement one another.
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