EnGenius SN920 ULTRA HS Accessory Handset for SN920 ULTRA BU Expandable Cordless Phone

by EnGenius

Product Details

Product Manual [581kb PDF]

• Shipping Weight: 3 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00005B98Z
• Item model number: SN920ULTRAHS
• Average Customer Review: 2.7 out of 5 stars  See all reviews (3 customer reviews)
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: May 5, 2001

Product Description

Amazon.com Product Description

EnGenius offers an expandable telephone and two-way communication system for long range cordless telephoning. With the base unit (SN920ULTRABU) supporting EnGenius's longest-range cordless phone, your business is provided with communication power that can be refined and augmented to meet your growing needs. Each base unit supports up to nine of these handsets (SN920ULTRAHS) within its primary family and can expand to up to 36 handsets when additional base units are grouped together. EnGenius SN-920 handsets can be added as you need them to meet the expanding demands of your business.

This professional package is designed for businesses that require mobility and ready telephone access. Each handset works as a long-range cordless phone and a two-way radio with other EnGenius SN-900 or SN-920 base and handsets. Build a system of up to four phone lines (requiring four base units, one base per line) and 36 handsets. The phone unit comes with battery charger, NiMH batteries, and one short and one long antenna.

Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

1.0 out of 5 stars Poor range and unreliable; expensive batteries, March 2, 2005

By 

J. W. Lindelien - See all my reviews
(REAL NAME)   

This review is from: EnGenius SN920 ULTRA HS Accessory Handset for SN920 ULTRA BU Expandable Cordless Phone (Office Product)

I have owned five of these phones (each purchased with an extra battery) for a year and can not recommend them, for these reasons:
1. Line of sight range was only ~1.5km, not the 8 km claimed. This is under ideal conditions over a stretch of remote beach.
2. They are quite heavy and run *very* hot--are uncomfortable to use.
3. Seven of the ten batteries have already failed, suggesting that the charger design is no good. New batt's are $50 each!
In the same period under the same conditions my Panasonic Multitalk-8 system has been flawless, and those phones cost half as much, in fact just a bit more for the whole phone than the Engenius *batteries*.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Nothing Comparable, June 8, 2004

By A Customer

This review is from: EnGenius SN920 ULTRA HS Accessory Handset for SN920 ULTRA BU Expandable Cordless Phone (Office Product)

I have had an Engenius phone and base unit for over 3 years. It has always worked and continues to work despite my best efforts to destroy it. It still uses the same battery it came with and works over 1 mile from my house inside my vehicle. I bought the phone because I wanted to have access to my home number at the neighborhood park, swimming pool etc. and in areas where our cell phones do not work well.

Oh, I did leave it outside all night during a thunderstorm several years back. I found it when I backed out and ran over it with my truck. I took out the battery and dried it out for a few days and it still works. Nobody can guarantee that kind of performance but for once I got something that works as advertised.

4 of 5 people found the following review helpful:

2.0 out of 5 stars Major function design error + battery life problems, May 23, 2004

By 

Alan Dean Foster (prescott, az) - See all my reviews
(REAL NAME)   

This review is from: EnGenius SN920 ULTRA HS Accessory Handset for SN920 ULTRA BU Expandable Cordless Phone (Office Product)

Check this model for how it is turned on and off before you buy. My earlier model required the user to hold down the "End" button to turn the phone on and/or off (presumably to conserve battery power). Result: two useless handsets when the contacts beneath said buttons soon wore out. It was cheaper to buy a rebuilt handset than to have the single critical button serviced (which means it wasn't "cheap" at all). A simple on-off switch on the front or side of the phone would alleviate the problem. As it stands, the expensive handsets are now utterly useless because they can no longer be turned on.

The batteries (for my model, anyway) are proprietary and expensive. That means you can't go into a Wal-Mart or Radio Shack or Staples and buy replacements. Also, again doubtless because of the power requirements, they wear out quickly.

On the plus side, the system performs admirably and as advertised. Or I should say, performed. I've since replaced it with a simpler and cheaper Panasonic system that doesn't have nearly the range...but does have an on-off switch on the handsets (and a much easier-to-use intercom set-up).