Getting things done in today’s workplace is hard work. Employees become exhausted, frustrated, and sometimes entirely disenchanted–and often, they are tempted to simply give up. But the research conducted by Jim Kouzes and Barry Posner over the last two decades clearly shows that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. This workbook, based on the model presented in the bestselling book Encouraging the Heart, guides readers through seven essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example. The authors also provide a 21-question self-assessment to help leaders determine how they are doing and where they should focus their development efforts.
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Editorial Reviews
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"Jim Kouzes and Barry Posner once again provide us with a collector's item. You'll not only want to do the exercises in their workbook, but you'll also redo them as your circumstances change."
—Beverly Kaye, founder and CEO, Career Systems International; coauthor, Love 'Em or Lose 'Em: Getting Good People to Stay
—Beverly Kaye, founder and CEO, Career Systems International; coauthor, Love 'Em or Lose 'Em: Getting Good People to Stay
"This is the Swiss Army Knife of management tools."
—Debra Sikanas, cofounder, Baudville, Inc.; past president, National Association for Employee Recognition
"Jim Kouzes and Barry Posner have hit another home run by turning their groundbreaking research into a practical 'how to' guide that truly brings these compelling principles to life. This inspirational 'journey guide' will help readers build leadership capacity in all aspects of life—personal, family, vocationally, and community—by lifting and growing others along the way to reach their full potential."
—Jim "Gus" Gustafson, strategic leadership research and development, U.S. Cellular
"Brilliant! In The Encouraging the Heart Workbook, Jim Kouzes and Barry Posner show why they are today's preeminent thinkers on practical leadership, giving managers real tools to engage the hearts of their people and create extraordinary results. The highly relevant activities will challenge you to set better standards, personalize recognition, and celebrate more effectively."
—Adrian Gostick, author, The Invisible Employee
"After twenty years as an executive search consultant, I have no doubt that Encouraging the Heart is a key practice for leadership success and development. This powerful workbook will help you achieve both."
—Claudio Fernández-Aráoz, partner and executive committee member, Egon Zehnder International
"The best workbook on recognition ever published!"
—Marshall Goldsmith, university professor, Alliant International University's Marshall Goldsmith School of Management
"The Encouraging the Heart Workbook is more valuable than any workshop I have attended. Jim Kouzes and Barry Posner provide a guided learning experience that will help you unleash your leadership power for engaging individuals in committing themselves fully to their work."
—Leslie A. Yerkes, president, Catalyst Consulting Group, Inc.; author, Fun Works: Creating Places Where People Love to Work
From the Back Cover
THE MOST TRUSTED SOURCE ON BECOMING A BETTER LEADER
Praise for The Encouraging the Heart Workbook
"Jim Kouzes and Barry Posner once again provide us with a collector's item. You'll not only want to do the exercises in their workbook, but you'll also redo them as your circumstances change."
—Beverly Kaye, founder and CEO, Career Systems International; coauthor, Love 'Em or Lose 'Em: Getting Good People to Stay
"This is the Swiss Army Knife of management tools."
—Debra Sikanas, cofounder, Baudville, Inc.; past president, National Association for Employee Recognition
"Jim Kouzes and Barry Posner have hit another home run by turning their groundbreaking research into a practical 'how to' guide that truly brings these compelling principles to life. This inspirational 'journey guide' will help readers build leadership capacity in all aspects of life—personal, family, vocationally, and community—by lifting and growing others along the way to reach their full potential."
—Jim "Gus" Gustafson, strategic leadership research and development, U.S. Cellular
"Brilliant! In The Encouraging the Heart Workbook, Jim Kouzes and Barry Posner show why they are today's preeminent thinkers on practical leadership, giving managers real tools to engage the hearts of their people and create extraordinary results. The highly relevant activities will challenge you to set better standards, personalize recognition, and celebrate more effectively."
—Adrian Gostick, author, The Invisible Employee
"After twenty years as an executive search consultant, I have no doubt that Encouraging the Heart is a key practice for leadership success and development. This powerful workbook will help you achieve both."
—Claudio Fernández-Aráoz, partner and executive committee member, Egon Zehnder International
"The best workbook on recognition ever published!"
—Marshall Goldsmith, university professor, Alliant International University's Marshall Goldsmith School of Management
"The Encouraging the Heart Workbook is more valuable than any workshop I have attended. Jim Kouzes and Barry Posner provide a guided learning experience that will help you unleash your leadership power for engaging individuals in committing themselves fully to their work."
—Leslie A. Yerkes, president, Catalyst Consulting Group, Inc.; author, Fun Works: Creating Places Where People Love to Work
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2 of 2 people found the following review helpful:
5.0 out of 5 stars
Encouraging the Heart Great for Nonprofits,
This review is from: Encouraging The Heart Workbook (J-B Leadership Challenge: Kouzes/Posner) (Paperback)
As a leadership trainer for nonprofit executive directors and middle managers I am always searching for resources and tools that will help nonprofit managers develop their skills. This workbook is an excellent tool for helping managers identify their strengths and areas for improvement. The exercises in the book along with the inspiring stories are very useful and really put perspective on how managers can and do influence the work environment and the people they manage. Let's face it managing talent is key to any successful organization and good leadership is critical for that to happen. I have been a big fan of Kouzes and would also recommend the Leadership Challenge.
0 of 1 people found the following review helpful:
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This review is from: Encouraging The Heart Workbook (J-B Leadership Challenge: Kouzes/Posner) (Paperback)
I read the book for school and thought I was buying another book.I am sure the workbook is great but I have not started it.
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Inside This Book
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Key Phrases - Statistically Improbable Phrases (SIPs):
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activities that can help, people doing things right, set clear standards, seven essentials Key Phrases - Capitalized Phrases (CAPs): (learn more)
Encouraging the Heart, Encourage the Heart, Expect the Best, Personalize Recognition, Tom Melohn New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
activities that can help, people doing things right, set clear standards, seven essentials Key Phrases - Capitalized Phrases (CAPs): (learn more)
Encouraging the Heart, Encourage the Heart, Expect the Best, Personalize Recognition, Tom Melohn New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
Citations (learn more)
This book cites 15
books:
See all 15 books this book cites
1
book
cites this book:
- The Leadership Challenge, 3rd Edition by James M. Kouzes on 4 pages
- The Five Practices of Exemplary Leadership (J-B Leadership Challenge: Kouzes/Posner) by James M. Kouzes in Front Matter, Back Matter (1), and Back Matter (2)
- The New Partnership: Profit by Bringing Out the Best in Your People, Customers, and Yourself by Tom Melohn on page 15, and Back Matter
- Managing By Storying Around by David M. Armstrong in Back Matter
- Transforming Leadership, Second Edition by John D. Adams in Back Matter
See all 15 books this book cites
- A Leader's Legacy (J-B Leadership Challenge: Kouzes/Posner) by James M. Kouzes in Back Matter
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