"This important book examines how bureaucracy can be updated to deal with the quickly evolving demands of the 21 century a st nd also uses real-world examples to help us understand how new alternatives can best be applied." - Richard Waterman, University of Kentucky "Kamarck properly emphasizes the crucial importance of implementation for achieving results and makes clear that there are alternatives to creating yet another bureaucracy, shuffling the boxes on the organization chart, or creating another layer of management. Any member of Congress who takes Congressional oversight seriously - and shouldn't they all? - would certainly benefit from reading this book." - James Davis, Washington University in St. Louis"
About the Author
Elaine C. Kamarck is lecturer in public policy at Harvard University's John F. Kennedy School of Government. Previously, she was a senior policy adviser to the Clinton administration and a political columnist for Newsday and the Los Angeles Times. She is coeditor, with Joseph S. Nye, Jr., of Governance.com: Democracy in the Information Age.