The End of Lawyers?: Rethinking the Nature of Legal Services (Hardcover)

~ Richard Susskind OBE (Author)
Key Phrases: client grid, closed legal communities, relentless connectivity, Net Generation, General Counsel, Lord Woolf (more...)

Editorial Reviews

Review

"Susskind remains the only writer today who can put the future of lawyers and the legal professions on the agenda at the highest levels of government, the judiciary, the legal institutions, major corporations - and law firms." Charles Christian, Editor, Legal Technology Insider
"A wide-ranging book that is of value not only to lawyers contemplating their future, but to anyone whose work touches upon the law. Blending the futures of law and technology, Susskind's vision is far-reaching and tightly-argued, showing the displacement that lies ahead -- and the ways in which society can gain from it." Jonathan Zittrain, Professor of Law, Harvard Law School and author, The Future of the Internet
"Richard Susskind has peered into the crystal ball and offers us a clear view of the future of the lawyering. His vision is based on his keen understanding of the role of technology in shaping our economy and our world. Some will be frightened by what he describes; the bold and the innovative will see a path to greater success in the future." Mark Chandler, General Counsel, Cisco
"For those who ponder how the practice of law will change as technology advances, this book raises a host of fascinating issuesELThis book makes some clear predictions about what lawyers will do and not do in the future, but it is most valuable for raising the issues in the first place. It is a provocative peek into the possible future of legal work and the lawyers who perform it." Mark C. Miller, Department of Government, Clark University

"Susskind's premise is that the world's current financial situation and current technology will change the practice of law dramatically. This is a must read for librarians who will need to figure out how they will fit into this new world order." Donna M. Tuke, Editor and Publisher, Alert Publications Inc.
"...Susskind understands the dynamics of change, and how to manage rather than be blindsided by them." Michael Stern, The AM Law Daily.
"..IThe End of Lawyers? is very much worth reading; it is well written and filled with though-provoking insights." -- Trial Magazine

Product Description

The End of Lawyers? is the much-anticipated sequel to Richard Susskind's legal best-seller of 1996, The Future of Law. Ten years on, and half-way towards the twenty-year vision he set out, Susskind takes stock of progress, introduces vital new emerging technologies, and envisages even more radical change to the legal world than before.

This is a world in which, at least in part, legal services are commoditized, IT renders conventional legal advice redundant, clients and lawyers are collaborators under the one virtual roof, disputes are dominated by technology if not avoided in the first place, and online systems and services compete with lawyers in providing access to the law and to justice. For the conservative legal adviser, the message is bleak. For the progressive lawyer, an exciting new legal market emerges.

This book continues the author's focus on the effect of advances in information technology upon the law and legal practice, providing fresh perspectives and analysis of anticipated developments in the decade to come. In particular, he aims to explore the extent to which the role of the traditional lawyer can be sustained, in the face of the challenging trends in the legal marketplace and the new techniques and technologies for the delivery of legal services.

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Product Details

• Hardcover: 256 pages
• Publisher: Oxford University Press, USA (January 15, 2009)
• Language: English
• ISBN-10: 0199541728
• ISBN-13: 978-0199541720
• Product Dimensions: 9.3 x 6.1 x 1 inches
• Shipping Weight: 1.1 pounds (View shipping rates and policies)
• Average Customer Review: 4.4 out of 5 stars  See all reviews (7 customer reviews)
• Amazon.com Sales Rank: #33,411 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

5.0 out of 5 stars Embrace The Future, January 26, 2009

By	Patrick J. McKenna - See all my reviews (REAL NAME)

This book is addictive! Susskind has done it again with an extremely engaging blend of advice; his fourth innovative book since Expert Systems in Law first appeared back in 1987.

The End of Lawyers? Susskind tells us that the question mark in the title should hint that he is not out to bury lawyers but to investigate the future of the profession. And investigate he does. We are treated to eight chapters rife with observations, predictions, useful anecdotes, marvelously detailed case studies, and presented with the kind of insight that only an IT expert with Susskind's decades of experience could execute.

The eight chapters include:
1. Introduction - the Beginning of the End?
2. The Path to Commoditization
3. Trends in Technology
4. Disruptive Legal Technologies
5. The Future for In-house Lawyers
6. Resolving and Avoiding Disputes
7. Access to Law and to Justice
8. Conclusion - the Future of Lawyers.

This book points to a possible future in which conventional legal services will be much less prominent and explores how commoditization and IT will shape twenty-first century legal services. One of my favorite topics is the obviously disruptive force of websites now in play from which anyone may obtain legal guidance and advice. Susskind provides a masterful description of the evolution of disruptive technologies, the path to commoditization of legal services, and provides concrete advice - three keys to success when it comes to making money from online services.

And should you think that this is of importance only to those lawyers who populate big law, you would be dead wrong. Susskind provides numerous examples of solo practitioner and small firm innovations. In fact, I believe anyone working in a professional service firm could find useful examples of what could be accomplished in their own profession, throughout this book.

For me, this book was like getting a pep talk from your favorite coach.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Information technology is certain to change an information service like lawyering, February 4, 2009

By	Gagewyn (United States) - See all my reviews (TOP 1000 REVIEWER)

In The End of Lawyers? Susskind explores and extrapolates trends in information technology and attempts to visualize and present how these trends may affect lawyers. After all, lawyers at a basic level sell access to information, and computers hugely change how information is accessed and distributed/sold.

The title, with its inclusion of "end" is meant to be provocative. Lawyers tend to be somewhat mired in the past and resistant to change. I'm a lawyer, and there is resistance to changes in the way legal services are prepared and sold. There is a view that legal services are somehow different and special.

The first four chapters (The Beginning of the End?, The Path to Commoditization, Trends in Technology, and Disruptive Legal Technologies) lay out how information technology has affected other fields which were similarly resistant to change, and how provision of legal services has already changed in responce to new developments in computers. Susskind breaks down different aspects of legal services and discusses potential for changes in the way these are provided. For example, rote drafting is easy to picture as being done by computers. Even in a system where the lawyer physically types out each standard contract or pleading, that lawyer is probably using a form book and a form book translates directly into a cut and paste computerized form. However, even complicated anaylsis can be done differently. For example, medical diagnosis by computer can be done by having the patient answer yes or no to a series of questions. This works well even for complex conditions. Susskind discusses a program designed to do the same in commodities law and the reaction of an expert in the field (the computer program did as well as he and sometimes better, which surprised him but not that much).

The next four chapters (The Future for In-house Lawyers, Resolving and Avoiding Disputes, Access to Law and to Justice, The Future of Lawyers) look indepth at different roles lawyers play and for each role try to extrapolate changes that might occur in that role. The entire book is laced with examples, and footnotes are likely to point to websites or firms which already provide the types of service which Susskind thinks we will see more of. These chapters moreso. This isn't all theoretical. I particularly liked the discussion of court systems and the ways some of them have automated different aspects of the court in order to deal with heavy case loads. Some many examples discussed here, like electronic filing and docket searches are newer changes which now feel normal. I spent my last semester in law school clerking part time at an administrative court in which judges are located a 6 hour drive from the district in which their cases are tried. This is accomplished through telephonic and video hearings. That's a huge change that came in within the last 10 years, but now it's normal. I think the extent to which the clerks of courts have adapted to new technologies and the extent to which they haven't is more obvious to lawyers in the field, since this is a system which eventually gets interacted with by everyone but is removed from most lawyers' daily lives.

I highly recommend this book to people in the legal field or knowledge management. It is well worth hunting down or ordering a copy. This was a fascinating, and because of that quick, read. The examples provide a good resource for where we've been, and the predictions are well thought and and provocative glimpses of where we might go.

4.0 out of 5 stars Looks forward to a new world, July 22, 2009

By	Jonathan Groner (Washington, DC) - See all my reviews (REAL NAME)

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Please note the question mark in the title.

Susskind, a British information-technology consultant and futurist, is not necessarily predicting the end of the legal profession in this thought-provoking but overly long and convoluted book. He is predicting that within a couple of decades, lawyering will have changed in ways that the typical law firm partner of 2009 can hardly envision.

The engine of change, as far as Susskind is concerned, is the Internet and information technology in general. Susskind points to 10 "disruptive technologies" - among them ideas as prosaic as automated document assembly and as visionary as the provision of legal advice through open-source technology - that will alter the face of the profession.

"Information technology is now part of the universe of lawyers," Susskind writes. "It is not a parallel universe. Disruptive legal technologies are too important to be left to technologists ... they are applications of technology that challenge the old ways and, in so doing, bring great cost savings and new imaginative ways of managing risk."

Susskind believes, for example, that except for the most customized, top-of-the-line engagements, legal work done by top firms in the United States and the United Kingdom will soon be largely standardized through the use of intelligent document assembly programs, the deployment of more paralegals and nonlawyers, and other innovations. Even high-end corporate work, he says, can benefit from standardization. The result will be lower costs to clients, a broader availability of legal services to the public, and possibly the end of the big law firm as we know it today.

Susskind is quite aware of the cutting edge of legal marketing. One of his "disruptive" techniques is "the electronic legal marketplace," which he sees as including online ratings of individual lawyers, online auctions, bulk purchasing, and readily available price comparisons. He foresees the multi-sourcing of legal services, increased confidence by clients that they are getting the best value for their money, greater choice, and of course lower costs.

The book can be slow going (Susskind has not learned how to write in short paragraphs), it can be repetitious, and Susskind's examples are taken almost entirely from British life, law, and experience and will be quite foreign to the American reader. For example, Her Majesty's Stationery Office, a government agency that Susskind regards as a key player in the legal Internet, sounds merely quaint to American ears.
Regardless, anyone who wishes to understand where the profession has been and where it is going should read this book.