Top critical review
18 people found this helpful
on July 6, 2009
I ordered this a month ago or so. It came in and I assembled it that day. I figured out how to assemble it fine... other reviewers of this product on other sites said they had a hard time assembling it, so I was pleased to get over that hurdle. I put a fresh tank of propane on it and fired it up. No issues. Seemed to work great. I test ran it for about 10 minutes to burn off the coatings that are part of the heating element, then shut it down.
On another occasion very shortly thereafter I fired it up to test it and see how effective it was at making my deck more comfortable. Overall, the product did as I thought it would. It is effective within a few feet at turning a colder evening into one that is pleasant.
This weekend I had people over and we wanted to fire it up. This wasn't a test, but rather an actual use of the product. Totally could not get it to work. Pilot will not stay lit, no matter what. When it does stay lit, it will puff out within minutes. I once got it to trigger the main burner, but then it went out. Totally frustrating. This thing is brand new!!