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Enlightened Leadership: Getting to the Heart of Change Paperback – July 15, 1994

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Editorial Reviews


Stephen R. Covey author of The 7 Habits of Highly Effective People and Principle-Centered Leadership Enlightened Leadership is a useful and practical tool for shifting a reactive mindset to a proactive mindset -- a vital key in becoming a principle-centered leader.

Og Mandino To be a great leader in the years to come, one must learn and apply the powerful principles explained in this great book...or perish.

Janden Richards Director, Art and Design Development, Crayola Brand Products Transformational concepts, accessible and immediately actionable -- Enlightened Leadership made measurable improvements in both my personal and professional life.

From the Foreword by Larry Wilson CEO, Pecos River Learning Centers, and author of Changing the Game: The New Way to Sell If you use it and practice what it preaches, you will be part of the minority of managers and leaders who are taking us into the future of work and a more competitive America.

About the Author

Ed Oakley is an internationally recognized leader in the field of change implementation with a background in management.

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Product Details

  • Paperback: 272 pages
  • Publisher: A Fireside Book; Reprint edition (July 15, 1994)
  • Language: English
  • ISBN-10: 0671866753
  • ISBN-13: 978-0671866754
  • Product Dimensions: 5.5 x 0.7 x 8.4 inches
  • Shipping Weight: 8.8 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Best Sellers Rank: #866,901 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

10 of 10 people found the following review helpful By A Customer on September 9, 2002
Format: Paperback
Before you read on, know that I have a bias. I have recently been promoted to a department chief position, so I am actively looking for books on leadership and problem solving. The strength of this book (and I do recommend it) is that it provides a framework for how leaders might think and also provides a very concrete problem-solving strategy that you can consider trying. The authors feel that ideas need to percolate up from below, so that workers buy into change. That's fine, and that's abstract. Then they make it much more useful by giving the reader a general strategy that can be used in a variety of ways. Basically, they tell us, you should not focus on the problem. Focusing on the problem will get you bogged down. You just end up sitting around at a meeting and moaning about how bad the problem is. Instead, change your focus to solutions. Ask your people a specific series of questions such as "What is good about our current processes?" "What works?" "What do we like and want more of?" "What is our goal?" "What small steps can we then take to try to get a little closer to the solutions that will give us more of what works and what we want?"
The book is longer than it needs to be, and tends to be repetitive, but it's a fast read. I have already tried their strategy at a meeting, and I am pleased with the results that I obtained. Any book that gives me the tools to help solve some of my department's problems is a winner. It's a very general and flexible strategy, and I expect to be using it again in the future.
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13 of 15 people found the following review helpful By Jennifer E. Sertl on May 30, 2000
Format: Paperback
"The manager is dead!" Just like Neitzche's madman, Oakley and Krug assert that management as we have know it cannot exist in the current environment of vast information and rapid change. We do not need the military model that has been thriving in Corporate America. The world of the 21st century requires more than a mindful puppeteer bringing his/her men in the line of battle. The emerging model is not individual with the answers, but the individual with the questions. If this sounds too much off the mark, think about the last project you were involved in. How many questions were you asked? How much time did it take to get your team on board? Did they ever come on board? If you are like many, the answers are perplex. But you know intuitively that the best ideas are your own. Why would that not be any different for your employees? The Enlightened Leader is one who can ask the most effective questions that empower and energize the team in order to get the commitment and creativity necessary to meet usurmountable tasks. A question is a question is a question . . .this may be true for Shakespeare but not for Oakley and Skug. Enlightened Leaders are asking very intentional and structured questions called Effective Questions (EQ). The type of questioning they suggest is counter-culteral, not counter-intuitive. The assert that the most effective questions follow this very basic and positive template: Structured Effective Questions: 1) What is already working? 2) What makes it work? 3) What is our objective? 4) What are the benefits of achieving that objective? 5) What can we do to move closer to the objective?
Oakley and Krug understand that "it is vitally important to balance the energy focused on the these two factors: supporting our people and creating results.
Read more ›
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9 of 10 people found the following review helpful By on December 12, 1998
Format: Paperback
I have been successful in implementing a high involvement high commitment work environment at both General Electirc and Bell Atlantic. After attending a one day session given by Doug Krug and later reading his book, I realize even more the power of bringing people into the decision process in the right way, by asking the right questions.
The value to me of Enlightened Leadership is being even more aware of how people perceive and process change in their own minds and the sensitivty leadership needs to exercise as we communicate and manage change.
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4 of 4 people found the following review helpful By J. Mullen on April 23, 2002
Format: Paperback
Enlightened Leadership is a common sense, "how to" book for enacting change in an organizatin. Through the easy reading text or even the summary notes provided at the conclusion of each chapter, strategies are given to utilize the internal work force in envisioning, designing, marrying and implementing change.
Oakley and Krug profess an enlightened leader is one who has a vision and through a variety of strategies, encourages the organization's members to "buy in" and commit to following through with the change. They also indicate enlightened leaders do not necessarily need to be the visionaries. They are individuals who possess the ability to inspire others to create the vision, focus the efforts and encourage fruition. Obviously, if the vision is conceived by the organizational membership, the "buy in" dilemma is reduced.
Oakley and Krug believe individuals' self-esteem is important in the change process. The enlightened leader also knows it is healthy for the individuals' self-esteem to focus on solutions rather than just the problems. The authors give a strategy to ensure continued focus which is called "Effective Questions (EQs)". Many helpful EQ examples are given.
This book is a useful resource for today's leaders. Leadership today is so different from past leadership roles. Our changing and mobile society requires a leader to talent search and to engage his/her employees in the change process instead of mandating. This book provides tools to assist the leader in focusing the employees on solutions to the problem versus concentrating only on the problem itself and enabling employees to own the paradigm change. It was good.
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