Customer Reviews

Family Cyber Alert

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4 star:		(0)
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1 star:		(1)

 

 

I purchased Cyber Alert because I have a 12 year old bipolar son who is enrolled in online schooling. He had developed inappropriate viewing habits so we purchased Macafee Family Security Suite. It worked to keep him out of trouble and focused on his school work. The software expired so I looked at re-purchasing it. I came across Cyber Alert which seemed to be an upgrade to Macafee. Macafee did not provide screen grabs or log keystrokes. I purchased Cyber Alert. The trouble started with the download. The software would not accept the registration code. Several e-mails to "tech support" and I figured it out on my own. By the way premium tech support means they will e-mail at their convenience and repeat questions like what browser are you using?, What version of windows are you running? Did you restart your computer? There does not seem to be any real time help or a tech who spends more than two seconds e-mailing a two sentence canned response. The software did load after the registration code mash-up but only worked for about five minutes. The software stopped blocking websites and stopped logging websites visited and has not -despite the lame restart and play for ten minutes repeat advice from the Techs - worked again. My son cannot be left to work on an open internet so he has been SOL for over a week now. The interface did not impress me. The software does not block websites based on type but on what you enter. Believe me it is next to impossible to figure out all the websites a 12 year old boy might think to type up. I would be fine with blocking them when and if he figures a new one out... oh wait that part of the software doesn't function anymore.

Long story short - It doesn't work.

Great product. Fast delivery. Will buy again from this seller. Love it! AAAA !!!!