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While there are any number of books describing the Internet revolution, this title focuses on the ways in which traditional "brick and mortar" companies can reengineer themselves to take advantage of both business-to-customer and business-to-business e-commerce. The author's perspective from both the new world of Internet startups and larger, more established companies provides a valuable edge here. While certain sections make fairly heavy use of e-jargon (for example, terms like e-ROI and e-Vision), there is much to glean here for any manager struggling to make sense of it all. The author identifies future directions for improving the efficiency of your organization through e-commerce, and how to improve customer relationships through the Internet. This book offers many high-level "critical success factors" for implementing changes using e- commerce within your organizational structure.
Later chapters look at some of the technology behind the Internet revolution, including various standards bodies that will help integrate business-to-business e- commerce (like CommerceNet) as well as application servers and component technologies (like CORBA, DCOM, and Enterprise JavaBeans [EJBs]). In all, this book identifies key terms, strategies, and technologies that will be required knowledge for conducting business successfully online. It can be read profitably by anyone seeking to understand how e- commerce can streamline business processes and transform traditional organizations. --Richard Dragan
Topics covered: e-Enterprise basics, brochureware, e-Commerce, e-Business, e-Applications, business-to-consumer (B-to-C) and business-to-business (B-to-B) e-commerce, business and purchasing processes, e-Tailing, consumer portals, customer care and management, electronic bill payment (EBP), virtual marketplaces, procurement and resource management, value chains, e-Transformation, e-Enterprise methodology, e-ROI and e-Measurement, real-time product design, marketing, product assembly, distribution and customer support, architectural considerations for e-Enterprise, critical success factors, e-Data, e-Networks, industry standards for e-Applications: CommerceNet, RossettaNet, Open Financial Exchange, security, user profiling, searching, transaction processing, user notification, reporting and analysis, workflow management, client and server components, application servers, CORBA, DCOM and Enterprise JavaBeans (EJBs), applications servers, enterprise application integration (EAI) overview, UML, and XML.
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Most Helpful Customer Reviews
42 of 45 people found the following review helpful:
3.0 out of 5 stars
Syrupy E-Commerce Structure Overview,
By Prof David T Wright (Vancouver, BC) - See all my reviews
This review is from: e-Enterprise: Business Models, Architecture, and Components (Breakthroughs in Application Development) (Paperback)
Aimed at senior managers, `e-Enterprise' offers an entertaining, opinionated and superficial review of business models, architectures and components supporting e-commerce.The anecdotal, sometimes attractively illustrated chapters span: ++ section 1: e-enterprise- recent history from brochureware onwards. ++ section 2: e-Application models (inter-organizational business processes, models, convergence of B-to-C and B-to-B); B-to-C e-Application models (e-tailing/ portals, auctions, consumer care, electronic bill payment, and critical success factors); B-to-B e-Application Models (marketplaces, procurement/resource management, value chain, CRM, critical success factors, e-Organization). ++ section 3: e-Enterprise Methodology and Architecture- Building e-Enterprises (transformation, methodology, ROI, asset repository, org models, real-time); e-Enterprise Architecture (business, technology, components). ++ section 4: Enabling Components- Business Components (security, user profiling, search, content management, payment, workflow, event, collaboration, reporting, data/message integration); Technology Components (technology components and standards). Strengths include: the structure and scope of content; sometimes good use of titles & bulleted lists (just read these & look at figures for quickest transfer of content!); and some good diagrams and tables. Negatively: the style is `thick' with many nonsensical jargonistic error-ful sentences (!!); manufacturing and sector-application errors; technological errors and omissions; sweeping predictions without support or differentiation from other texts; relative lack of case study evidence; a limited US-bias; inconsistency in use of terms (Net, Internet, Web etc. etc.. for same & different things etc..); repetition and sometimes rambling text (perhaps a 35% reduction of words for same content, and better use of sidebars would improve); and sometimes patronizing tone. Some alternative texts include: the similar quality inspiring `Futurize Your Enterprise' by Siegel; the similar quality draft `Exploring E-commerce' by Fellenstein/Wood; and May's superior `Business of E-Commerce' which covers very similar content in a more rigorous manner (to this reviewer). Sadly, the content and presentation is relatively strong, let down by too much repetition, error, and `jargonism' without support, and generalizations, to be considered worthwhile. To this reviewer, `e-Enterprise' just read like a summary of parts of an MBA - strategy, e-commerce, change management, introductory technology etc..- without evidence of a deeper understanding of global business & technology issues. As such a good starting point, which I wouldn't trust to base a corporate transformation/ e-business upon.
24 of 29 people found the following review helpful:
2.0 out of 5 stars
Don't Bother - No Value Added,
By Derek (Toronto, Ontario, Canada) - See all my reviews
This review is from: e-Enterprise: Business Models, Architecture, and Components (Breakthroughs in Application Development) (Paperback)
I read two-third of the book and I feel less intelligent for it. Mr. Hoque used the letter "e" in front of every big word and never illustrated how "e" or internet would actually change the business environment. The Internet allows information to flow to almost anyone, and in a business environment, this can add tremendous value, yet, Mr. Hoque never explained or showed how this would occur. Also, his analysis on the supplier value chain was so superficial, that no value could be gained from reading that section.
9 of 11 people found the following review helpful:
5.0 out of 5 stars
Highly Recommended!,
This review is from: e-Enterprise: Business Models, Architecture, and Components (Breakthroughs in Application Development) (Paperback)
It's tough to pick up a magazine or turn on the television these days without someone telling you that you must turn your company into an e-company in order to survive. But once you get past these exhortations to "embrace change," it's surprisingly hard to find any practical advice on how to integrate e-commerce into your company's business plan. Therein lies the value of Faisal Hoque's e-Enterprise, which disposes of generalities and plunges headlong into an explanation of online business models, applications, architecture and tools. For the technologically challenged, this book will go down like castor oil. But if you are running a business - any business - Hoque's exhaustive blueprint to creating a true e-business will be exactly the right medicine. For that reason, we at getAbstract.com implore executives and managers to bite the techie bullet and read this book, which also will satisfy even the hardest-core geeks with its encyclopedic guide to the components that constitute the building blocks of the e-Enterprise.
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