Enterprise Dashboards: Design and Best Practices for IT [Hardcover]

Shadan Malik (Author)

Book Description

ISBN-10: 0471738069 | ISBN-13: 978-0471738060 | Publication Date: August 12, 2005 | Edition: 1

Enterprise Dashboards: Design and Best Practices for IT is a one-stop resource of methodology and best practices for this dynamic and relevant information platform, packed with charts, reports, visual indicators, and alert mechanisms, all consolidated in a rich computer interface. This powerful book is both a guide and a handbook. It helps business leaders understand dashboarding while considering dashboards for their information needs and outlines a tested and proven, step-by-step implementation framework. Enterprise Dashboards covers strategies, vendor selections, execution steps, project milestones, dashboard types, case studies contributed by DaimlerChrysler, Emergency Medical Associates, and ING Direct, and more. Enterprise Dashboards: Design and Best Practices for IT is the perfect tool to help COOs, CIOs, CFOs, CTOs, IT managers, business intelligence managers, information analysts, and software consultants be successful at dashboard implementation.

Editorial Reviews

From the Inside Flap

Enterprise dashboards have become the vehicle of choice for executing the hottest industry trends, including Balanced Scorecard, Enterprise Performance Management (EPM), Business Activity Monitoring (BAM), and Six Sigma, as well as such regulatory compliances as Sarbanes-Oxley. Now, enterprise dashboards are the fastest-growing segment within the business intelligence community.

The first book of its kind, Enterprise Dashboards: Design and Best Practices for IT is a one-stop resource of methodology and best practices for this dynamic and relevant information platform, packed with charts, reports, visual indicators, and alert mechanisms, all consolidated in a rich computer interface. This powerful book is both:

• A guide to help business leaders sort out the good, bad, and ugly of dashboarding while considering dashboards for their information needs. It comes complete with dashboarding strategies, vendor selections, and demystifying coverage of dashboards
• A handbook outlining a tested and proven, step-by-step implementation framework for IT managers, analysts, and consultants—featuring execution steps, storyboarding, project milestones, dashboard types, and case studies contributed by DaimlerChrysler, Emergency Medical Associates, and ING Direct

Enterprise Dashboards provides a useful balance of theoretical and real-world information on everything busy executives need to know about dashboards—from creating them to best practices for getting the most out of them. Complete with helpful templates and illustrations for easy implementation, this valuable book addresses:

• Dashboarding Process: The Meta-Information
• Audience
• Presentation: Design, Layout, and Navigation
• Dashboard Alerts
• Storyboarding
• Project Planning, Branding, and User Training
• Dashboard Types
• Divisional Dashboards
• Software Acquisition and ROI
• And more!

Enterprise Dashboards: Design and Best Practices for IT is the perfect tool to help COOs, CIOs, CFOs, CTOs, IT managers, business intelligence managers, information analysts, and software consultants be successful at dashboard implementation.

From the Back Cover

Advance praise for Enterprise Dashboards:

"Corporate dashboards are, no doubt, a part of the new business imperative. Not only do organizations need to know about these valuable tools, but it's critical they know how to implement dashboards strategically in their organizations. Enterprise Dashboards offers a timely tutorial for corporate executives and information technology departments to align actions with strategy, monitor what matters, and make timely decisions with confidence."
——Patrick Morrissey Worldwide Director Enterprise Performance Marketing Business Objects

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Product Details

• Hardcover: 240 pages
• Publisher: Wiley; 1 edition (August 12, 2005)
• Language: English
• ISBN-10: 0471738069
• ISBN-13: 978-0471738060
• Product Dimensions: 6.3 x 0.9 x 9.5 inches
• Shipping Weight: 15.5 ounces (View shipping rates and policies)
• Average Customer Review: 3.0 out of 5 stars  See all reviews (7 customer reviews)
• Amazon Best Sellers Rank: #903,062 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

25 of 25 people found the following review helpful:

3.0 out of 5 stars This is a Draft... for the next edition., June 20, 2006

By 

Jose Ernesto Passos (São Paulo, SP Brazil) - See all my reviews
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This review is from: Enterprise Dashboards: Design and Best Practices for IT (Hardcover)

I guess this is the first book by Shadan Malik. It looks like a manual written for internal use by a company. It is a "methodology" to develop dashboards, with several paragraphs where the author presents rules that he uses in that activity, like the way he estimates project efforts, lists of items to check for and so on.

The book may be of help, for it contains several ideas and concepts that can be used in the process of developing dashboards. It should not be the single source of information on this subject, if you compare this book with Stephen Few's Information Dashboard Design you will find several differences of opinion and concepts that one should be aware of.

The author shall have to do some additional research on the area of visual communication. (For example reading Stephen Few or Edward Tuft books). Many examples presented in the book could be used as examples of things that should not to be done according to the experts in visual communication.

The author uses acronyms(a limited use)to present some general concepts related to dashboards. I personally don't like the use of forced acronyms, they remember me of an old way of teaching where the student memorized several facts just for the examination. It is better to present and give examples of each concept to help make the point.

I gave it three stars, thinking that this is the first book of Mr. Malik. If he would be an experienced author my rating would be between one and two stars.

2 of 2 people found the following review helpful:

3.0 out of 5 stars Use computerized "dashboards" to keep your business on the right track and out of accidents., April 2, 2007

By 

Rolf Dobelli "getAbstract" (Switzerland) - See all my reviews
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This review is from: Enterprise Dashboards: Design and Best Practices for IT (Hardcover)

Shadan Malik aims to acquaint businesses with the concept of "dashboards" and the process of implementing them, from collecting information and assessing the audience to storyboarding and project planning. Other dashboard-related books discuss the value of these information platforms, but don't explain how to create them. One warning: The book is crammed with charts and images, which may turn off readers who don't absorb information graphically, though it will please those who do. Some screenshots are so poorly reproduced that you may think you suddenly need a new eyeglass prescription. We recommend this book to executives, department heads, managers and other businesspeople who wish to implement a dashboard and need some practical guidance.

3.0 out of 5 stars Interesting, but not definitive, January 2, 2012

By 

Rufus T. Fuddpucker, Esq. III (Pleasant View, TN United States) - See all my reviews

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This review is from: Enterprise Dashboards: Design and Best Practices for IT (Hardcover)

I would recommend Wayne Eckerson's tome on the subject, "Performance Dashboards: Measuring, Monitoring, and Managing Your Business". Much more informative and helpful than Malik, but then Malik was not trying to be definitive.