Epic View 550 Treadmill

by Epic

Product Features

• Horse Power Rating : 3.25 CHP Odyssey II™ Drive--
• Space Saver: Drop shock and self-locking latch--
• Shock Absorption: Comfort Stride™ Cushioning--This cushioning runs the full length of the your running surface for maximum comfort while reducing impact on your joints.
• Heart Rate Monitor: EKG Grip Pulse --An easy and convenient way to measure your heart rate by just placing your hands on the crossbar to get an accurate heart rate readout.
• Model Number: 550

Product Description

Product Description

Fit in a great workout at home with the Epic® View 550 treadmill. Features include a 60" x 20" belt, a powerful 3.25 CHP Odyssey II drive motor, speeds from 0-12 M.P.H, and up to a 12% incline. You can pump up your heart rate while listening to your favorite music on the iPod®-compatible Intermix Acoustics sound system, or watch your best-loved shows on the 7" flat screen television.

Product Details

• Product Dimensions: 78 x 40 x 19 inches ; 300 pounds
• Shipping Weight: 300 pounds (View shipping rates and policies)
• ASIN: B002S2Y716
• Average Customer Review: 2.8 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Bestsellers Rank: #191,906 in Sports & Outdoors (See Top 100 in Sports & Outdoors)

Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

4.0 out of 5 stars Good Buy, January 17, 2010

By	Tojo - See all my reviews

Amazon Verified Purchase

This review is from: Epic View 550 Treadmill (Misc.)

Needed treadmill for small studio I was building and liked that it had a tv which was key for me. I am a fairly large, muscular man so I needed a treadmill that could take the pounding. So far, this treadmill is holding up. Some people say you need two people to put it together, but I did it by myself. Again, I am pretty big. It is heavy, though. I never fold it up but I think the holding mechanism is a little skittish as it doesn't click like it should. I wish the handrails were a little higher but other than that, I like it.

5 of 6 people found the following review helpful:

1.0 out of 5 stars Beware - Zero customer service, January 25, 2010

By	Ed Spyhill (Doylestown, PA) - See all my reviews

This review is from: Epic View 550 Treadmill (Misc.)

I have used this treadmill for about 2 months. I have had no major problems yet but I'm starting to hear belt and roller squeaks. But my real concern is there is no way to contact anyone at Epic for customer service or to even ask a simple question about the treadmill or the preset routines. Everytime I call for customer service I get to a message that says calls are heavy and then I'm disconnected. I've sent 2 emails but it took 2 to 3 weeks to get a response and the response did not answer my questions.

The TV screen will not display my workout output.

The has only 3 preset exercise routines and there is no way to set up custom routines over 3 minutes. None of the preset routines are documented. Documentation is one of the worst I've seen.

I'm sure that when I have a mechanical problem I might as well toss this treadmill into the trash. I would avoid this and all Epic treadmills.

Also be aware that EVERY TIME you contact customer service by phone or email you MUST have your model name, model number, serial number, where purchased, date of purchase, purchase price, complete address and phone number. They do not have experienced technical people that you can talk to.

Although the Epic web page states the View 550 treadmill has "ComfortStride(tm) Impact Reducing Cushioning", it has no cushioning or shock absorption. The customer service person did not know about the ComfortStride statement on the Epic web site.

Customer service just disconnected me again. Avoid Epic Treadmills and any exercise equipment manufactured by Icon Fitness.

1 of 1 people found the following review helpful:

5.0 out of 5 stars Excellant Treadmill, March 10, 2010

By	Todd J. Stoner - See all my reviews (REAL NAME)

This review is from: Epic View 550 Treadmill (Misc.)

I have had several treadmills and this by far has been the best! Ease of use, great built in Monitor, as well as pre-programmed work out routines are just some of it's great features. It also has awesome sound and handgrips that measure your pulse. The built in fan is good at what it is designed for. I have never had any mechanical problems with this treadmill and have owned it for over a year putting approx. 8 miles a week on it.