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I bought this treadmill several years ago and have used it without any problem. But last week, all of a sudden, the console goes out with the message: "System reset. Read morePublished 5 months ago by Thomas B.
My wife uses the treadmill and loves it. No problems after many years of running and constant use. I am glad we haven't had to deal with customer service but since Costco and Sams... Read morePublished 7 months ago by Some
My wife bought me this treadmill in April 2012 and it was delivered and set up in my home. I'm not a runner, but I like to start my morning power walking and really liked how... Read morePublished 13 months ago by Rachael
Do not buy this product. It is supposed to be a good TM but if you are a runner and want something to keep you inside from the cold, the company doesn't back up their product and... Read morePublished 15 months ago by JohnMelinOH
This is the absolute worst purchase I have made in my entire life.
In the first month after purchasing this awful machine, the console crashed while trying to update the... Read more
Have had alot of problems with this treadmill.
1. volume would adjust independently without user control. [...]
2. belt would slip. Read more
I bought my treadmill from Costco 6 yrs ago. I love this treadmill. No problems what so ever. I do interval training on my EPIC everyday. Read morePublished on February 9, 2013 by M. Cox
Have had the machine for 5 yrs, when first put in service, had to have roller bearings replaced, but since then have not had any problems, everything worked new and is still... Read morePublished on December 17, 2012 by Marvin C. Farmer
Bought my Epic 550 from Costco new 5 years ago. I think it's amazing, and sad to see so many complaints about it. Read morePublished on July 25, 2012 by Kuvasz