Customer Reviews

Epson Stylus NX400 All-in-One Printer (C11CA20201)

5 star:		(11)
4 star:		(10)
3 star:		(9)
2 star:		(10)
1 star:		(67)

 

 

I am SO SO SO unhappy for buying this printer. If I continued to use it, it would cost me over $1 per page in ink supplies - why? Because I print very few pages, and this printer consumes ink without printing.
Apparently, every time it is turned on, or every time the computer is turned on or every time it is connected to a computer, it is programmed to "use" ink, or at least make you/the computer think it has used ink.

I have printed less than 20 pages TOTAL in approx 2 months, and all but 5 of them with the "Use Black Ink Only" option in properties, yet, all 3 color cartridges are down to 1 notch before totally empty, and the black level is 2 notches above empty. A set of black and color ink cartridges is about $40 - you do the math - less than 40 pages printed = $40 in ink?

Searching the Internet, I learn that Epson (as well as some other ink jet makers) intentionally do this - this should be illegal. Someone needs to sue these unethical greedy Sob's.

I came on here just to see what others thought of their printer, because I'm so mad at mine. The salesman got me with "this is so great--you only have to replace the ink color that's out". I agree with you that it runs through ink like there's no tomorrow. What I'm maddest about is that once one cartridge runs out of ink, the entire printer is disabled until you replace that one cartridge. I want to print in BLACK, but I CAN'T, because I'm out of MAGENTA AND CYAN!!! What a racket! (By the way, remanufactured/recycled cartridges are not readily available for this honey.)I'm done with this ridiculous thing, and I'm going back to Canon or HP. I never say "there should be a law", because I'm a conservative, lower-middle class person who believes in capitalism. Epson will get the message when enough people read ours.

Cyan cartridge ran dry so the entire printer is inoperable - even black/white. I went out on Espon's website and discovered that if at least one cartridge is dry it won't work.

This was my second set of print cartridges and I couldn't believe how fast they ran dry.

I couldn't figure out why the color cartridges were running out so fast, since I mainly use black/white. It was so bad that I looked around for leaking ink.

Very noisy - the cat jumps and my heart skips a beat every time it gets ready to print.

The only way someone could give this a rating over 1 star is a: they haven't yet had to replace the cartridges b: they have access to free printer cartridges.

I'm literally throwing it away and going back to an HP. I got this junker free with a camera and got rid of my old HP, what a mistake that was.

I had previously owned a Epson CX3200 printer that I had bought for around $80.00, I had pretty good luck with it and it lasted a couple of years. When I saw the NX400 printer by Epspon for approx $80.00 I figured it would be a good buy. I had read some bad reviews on this printer, I should have listened. I would not recommend this printer. It is extremely noisy and it uses up an incredible amount of ink. It appears that after only using one set of ink cartridges that the nozzles are plugged up. I bought another set of cartridges (very expensive) and it still didn't work. The new cartridges are as much as a brand new printer. I did not want to throw this printer away but I couldn't afford to keep it. I now own a HP C5580 and so far I like it. It is very quiet. I paid $120.00 for it at Circuit City. I also bought the extended warrrenty for $50.00. I never buy a warrenty but with a printer I think it might be a good idea.

First Epson printer, was skeptical with prints from using anything other than a print lab. Now I am hooked at printing my own. Quality of prints is great, better than local print lab. Ink is relatively inexpensive and so far has been moderate to generous. Paper handling is a slight issue when you get into 8X10 boderless prints but excellent quality. For the price, I highly recommend printer. Limited to 8X10 and now looking for same quality with capacity to print bigger, with a budget in mind of course. For the price and quality, Epson did a fine job.

Do NOT Buy This!

First and foremost, the ink management is horrible. I am an English teacher and I can't barely get 60 pages out of the black ink, even in fast economy quality. The ink costs $18/ a piece. That means $18 for the cyan, $18 for the magenta, $18 for the yellow, and $18+ for the black. This printer's sale is affordable, but it becomes expensive with the ink.

Second, the scanning is horrible. It scans in pieces or fragments, and then prints those fragments and then scans the next fragment. Scanning is slow and very tedious.

Third, The media control for xD/SD/MS Pro/CF and Pict Bridge is absolutely useless. The interface and loading time is extremely slow. I do not find any of those useful. The external USB drive to load into the computer is so slow. I would have never brought this computer.

I am COMPLETELY unsatisfied. The ink and printing quality is horrible. I would never buy another EPSON in my life.

The printer business has become as honest as a Bernie Madoff investment. In this case, Epson sells this cheap hunk of plastic with cartridges that are worth more than the printer itself. It's loaded with features, but the quality of the electronics is awful. Usually, cheap inkjet printers at least last one day longer than the warranty, now they can't even make it that long.

In my case, it lasted three weeks before the paper jam detector failed and everything registered as a paper jam, and apparently this is happening to a lot of other Epson users.

I did get Epson to send me a replacement printer under warranty, but they had to place a "hold" on my credit card until they get the useless failed printer back. Smart business practice, guys. Add insult to the frustration. And I expect the replacement printer to last at least 4 weeks this time.

But I'm picking on Epson here --- they're just another electronics company that uses a recession as an excuse to make their products even worse. Truth is, all printers are a ponzi scheme these days. My recommendation? Buy a printer that was well made 2-3 years ago before the printer companies decided to make their money ENTIRELY from cartridges.

Speaking of that, perhaps we can save the auto industry that way! Give the cars away for free and make money by selling tires that have to be changed every 1000 miles! Do it the Epson way, and we'll save America!

I bought this printer awhile back, and I've had a pretty good experience with it. This is my second Epson printer. The huge downfall that I see with this printer is that it apparently uses color ink when it is only supposed to be printing in Black. I printed out a 5 page paper for one of my classes that was completely Black, and then the printer tells me that I am out of Cyan ink, and will not continue the print job. We also cannot print anything further until will get the Cyan ink in there. That is a little messed up. I print just about everything in Black, because I mostly use it for printing out papers. The only bonus is that the ink for this printer is relatively cheap. So, in conclusion: good print quality, horrible with ink.

This is my third Epson Printer. I love the scanners on these printers. I have scanned old photos into Ancestry.com to share with relatives. They sometimes turn out better than the originals. One thing about Epson printers, the ink jets clog if you don't follow the instructions exactly.
Do not turn this off! The ink drys up and it uses ink every time you power it up. It has a energy star label and is meant to be kept on. Also, use it a least once a week. It uses a little color ink even when you just print in black and white, so you don't have to print in color. This should keep your ink jets clean. Finally, keep your warranty info. I had my first printer replaced when I did clog up my ink jets and the standard cleaning function didn't help anymore(the cleaning function uses a ton of ink to do). They just sent me a new printer.

What a deal! I am very impressed with this printer. I first got to use one at work. We purchased this as a service unit that we could toss in the van and take with us on service calls. It is small and light. And pretty rugged. Plus it is easy to use as a printer and copier. Just plain handy to have around. Anyway, we ended up getting one for our youngest daughter when she went off to college. I figured that a small lightweight multi-function would coume in handy. Needless to say, she loves it.

This printer is about as easy to set up as it gets. Unpack it, plug it in, pop in the cartridges, and turn it on. Run the setup CD on your Mac or PC. That is it.

Print quality for text is pretty good. Certainly good enough for everyday use. And it is pretty fast. On a good quality paper the characters are very sharp, but on cheapo thin paper characters can be a little fuzzy at the edges. Still readable, just not as crisp as on good paper. Stick to good paper for printing text. I actually tried several papers from HP and Great White and the best text results came with from HP 24lb premium inkjet paper. But I settled on HP 22 lb multiuse paper because it is just a whole lot cheaper and still works very well.

The scanner is great. A little slower than more pricey models, but will scan just about anything. Scan colors and resolution are very very good. And the flatbed design means you can scan from books. Very handy for the student. Scanned photos and graphics are very sharp and the colors are accurate.

As a copier it is good for just doing a few pages at a time. It is slower than a dedicated copier, but if all you need is to copy a few pages, it works great. The copy quality is actually better than on most dedicated copiers. Just not as fast. We even copied some photos and those came out almost identical to the originals.

Photo printing is where this really shines. Great quality photo printing. As good as any I have seen, even off printers costing 3 times as much. Great photo printer. Really surprising for a $100 all-in-one.

Other nice features include no need to align the print head after changing cartridges, so no ink wasted on alingment sheets. Also, ink prices are fairly low. For the same number of pages, the price of ink for the Epson is about half of what it costs for my HP. Best of all is a built in card reader, so you can insert your camera card and print right to the printer. You can also copy images from your card to your PC from the printer. Comes in handy.

So for your $100, you get a decent printer, a great scanner, a good coper, and a wonderful photo printer. Plus a card reader! For home or for a student, this is a 5 star deal any day!