Top positive review
239 people found this helpful
Great Printer for Office environment
on February 7, 2012
This printer prints great and is easy to set up. We have had it in our office for a few months now. We just received a message saying that we need to replace the Maintenance box. However after a few days of research and calling epson... they do not offer a replacement!!! This printer requires a maintenance box to function. It is used to catch ink during print head cleans. Once it is full, you must replace it, and as of 2/7/2012, Epson does not offer a replacement for it. It looks like you can find the part from UK or AU websites, if you are willing to wait a few weeks to get it, and pay a premium for it on international shipping, then knock yourself out. I would recommend staying away from this printer until Epson has this part in...Refer to this website from epson that shows the maintenance box, T671000, but does not have an option to buy it...:
The maintenance box is now available for this printer, however it took months before even tier 2 tech support from epson knew what to tell me. I ordered two from a random website online, now epson finally is stocking them. Overall happy with this printer, chews through ink on normal mode, economy mode is very very light print. My old hp economy mode printed very fast, but a little sloppy, this seems to print no faster, just uses less ink to do it. This printer also can't multi task. My old officejet pro, could print pages while scanning at the same time. This printer is always throwing up "print busy" messages.
With the maintenance box issues long gone, I would highly recommend this printer. We use it in a small office and we print about 1000 pages a week or so, sometimes more. This thing is a work horse, no doubt about it. We never use the fax function ([...] and we never print photos. Well, we print photos, but only on standard paper, on draft mode. So I can't attest to those features, but this thing prints fast, and never fails. I would definitely recommend this printer over an HP. Ink seems to be expensive, but what else is new? I would rate this printer 5 stars, but in my opinion all printers pretty much suck, and software is a joke mostly. The software for this thing is ok, nothing fancy, but it works, which is more than I can say for HP software.