Epson WorkForce Pro WP-4020 Wireless Color Inkjet Printer (C11CB30201)
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- World's fastest auto two-sided printing
- 50% lower printing cost than color laser
- 330-sheet paper capacity
- Up to 20,000 page duty cycle
- Extra large cartridges available
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From the Manufacturer
WorkForce® Pro WP-4020 Ink Jet Printer
Print | Ethernet | Wi-Fi®
|WHY BUY? |
Engineered for Productivity
At twice the speed of inkjets and featuring the World’s Fastest auto two-sided print speeds², the WorkForce Pro WP-4020 was built to keep your business running at full speed. This ultra efficient printer delivers high quality output at half the cost of color laser printing.¹ Boasting two-sided print speeds of 9.2 ISO ppm (black) and 7.1 ISO ppm (color)†, the WorkForce Pro WP-4020 moves at your busy pace. Offering remarkable productivity, it features a 330-sheet paper capacity and a 20,000-page duty cycle10. Built-in wireless networking4 makes it easy to share your printer with others. And, direct mobile printing5 ensures you’ll be able to print from virtually any room in your office. Best of all, the WP-4020 offers low hassle, extra large, easy to install cartridges, with a high-yield of 2400 pages Black, 1200 pages color.
WHAT THE PRESS IS SAYING:
For heavy business printing, extra large cartridges available*
50% lower printing cost than color laser¹
World's Fastest automatic two-sided printing²
330-sheet paper capacity with two trays for added convenience
80-sheet rear-feed tray for envelopes, labels & card stock
50% Lower printing costs¹
High-quality output at a lower cost than lasers
Extra large ink cartridges available
Print up to 4 reams of paper with one set of cartridges³
Save 50% of your paper supply
Built-in, automatic two-sided printing makes printing more efficient
World's Fastest business ink jet printer²
Faster than any other competitive ink jet printer
Mobile device printing5
Printing wirelessly from your smartphone, iPad®, tablet or computer
Reload paper less often
330-sheet paper capacity, with 80-sheet rear-feed tray for envelopes and labels
†What is ISO ppm?
ISO ppm is based on the international standard for measuring print speed. Black and color print speeds are determined in default, single-side mode, in accordance with ISO/IEC 24734. Black and color two-sided print speeds are determined in two-sided mode, in accordance with ISO/IEC 24734. Actual print times will vary based on system configuration, software, and page complexity.
See www.epson.com/printspeed for details, including complete ISO reports.
| ADDITIONAL FEATURES |
| WHAT'S IN THE BOX ||EPSON INK SUPPLIES|
*Replacement cartridge yields based on ISO/IEC 24711 tests in default mode printing continuously. Actual yields will be lower with higher-density images, hot or dusty conditions, less frequent printing, or printing predominantly with one color. All ink colors are used for printing and all-in-one maintenance, and all colors have to be installed for printing. For print quality, part of the ink from the included cartridges is used for printer startup and a variable amount of ink remains in the cartridges after the “replace cartridge” signal. For details, see www.epson.com/cartridgeinfo
†ISO ppm is based on the new international standard for measuring print speed. Black and color print speeds are determined in default, single-side mode in accordance with ISO/IEC 24734. Black and color two-sided print speeds are determined in two-sided mode in accordance with ISO/IEC 24734. Actual print times will vary based on system configuration, software, and page complexity. See www.epson.com/printspeed for details, including complete ISO reports.
- Compared with best-selling color laser all-in-ones priced at $499 or less, as of December 2010. Calculation based on continuous printing with highest-capacity cartridges. Actual savings will vary based on print task and use conditions.
- Fastest in its class; printing black text in default, two-sided mode, in accordance with ISO/IEC 24734. Compared to ink jet all-in-ones priced at $499 or less, as of January 2011, based on manufacturers’ rated ISO speeds or independent testing.
- 676XL Black Ink cartridge prints about 2400 ISO pages. 676XL color ink cartridges print about 1200 ISO pages on average.
- Wi-Fi 802.11 b/g/n certified; level of performance subject to the range of the router being used. Visit www.wi-.org/les/11nbasics_glossary.pdf for more information.
- See www.epson.com/connect regarding compatible devices and apps.
- Some applications and/or functions may not be supported under Mac® OS X.
- Only printing is supported under Windows Server OS, scanning and bundled applications are not supported.
- Compared to the best-selling monochrome and color multifunction laser printers available for $699 or less as of December 2010. Actual power savings will vary by product model and usage.
- See our website for convenient and reasonable recycling options at www.epson.com/recycle
- Monthly duty cycle is the highest duty a user could expect in a month, based on near-constant operation of a device of this kind. It is not recommended that the device be run at this duty. For best device performance, run the device at the recommended duty.
- SmartWay is an innovative partnership of the U.S. Environmental Protection Agency that reduces greenhouse gases and other air pollutants and improves fuel efficiency.
Top Customer Reviews
Speed is good, and paper handling is great. No jams after 100's of prints. The rear tray for thicker paper holds only 20 sheets for manual two-sided printing. But the paper feeds accurately, no jams for me. I printed 100's of color pages (both sides, heavy text and images) out of the box with the starter carts. And when the printer flashed to tell me I was running out of yellow, the color and quality were consistent, from the start right up until the point when the yellow ran completely out. And after I replaced the cart, there was absolutely no difference in the quality of the next print. 48 lb. paper, no problem. Specs say cardstock up to 68 lb. is ok. With glossy paper, incredible results for just 4 colors. Cartridges couldn't be simpler to install. Haven't used the duplex yet, but plain text documents are very speedy and the text is fine, laser quality.
I suggest aligning the print heads after you receive the printer from UPS, those guys tend to drop things. My box was dented on the corners.
Bonus: my office does not reek of laser toner anymore. And the lights don't dim every time I print a page.
Several weeks ago, yellow ink started printing inconsistently. Multiple cleanings didn't help. I swapped to a new yellow cartridge, which leaked all over the place (inside the printer case, all over my floor, etc.). I returned that cartridge and swapped to a fresh one, which stopped the leak, but the yellow printing was still inconsistent. I started spending more of my time cleaning print heads than actually printing.
I spent a couple hours on the phone with Epson support. Epson support phone lines are terrible quality - I had to almost shout to be heard, and ask the techs to repeat themselves over and over. This did not lend to my relaxation or calm demeanor on those calls.
Eventually, Epson agreed that the printer was broken, and to ship me a warranty swap unit. The unit took over 10 days to come in, during which time the old printer totally stopped working - it would no longer detect any ink in the yellow cartridge, and won't print even black unless it's got ink in all cartridges (this is a stupid design, as far as I'm concerned), so I was without a printer at all for over a week.
This printer ought not be advertised as a business-grade printer - it's clearly not. This is my first Epson in quite a while, and will likely be my last.
8 months later, one of the ink heads broke and leaked all over. I talked to Epson, who graciously sent a replacement- A REFURBISHED printer... That one wouldn't even get past the initialization stage (but of course used up a set of ink cartridges). Epson then sent ANOTHER REFURBISHED printer that ate another set of ink cartridges and STILL says it doesn't have any ink. I'm using original Epson ink cartridges (not trying to sneak in refills or anything). I literally watched the ink levels drop. Where is it going? I've put in over a hundred dollars of ink and it still says it's empty.
I'm guessing there is a reservoir that holds the ink aside from the ink cartridge. But still, after draining multiple new ink cartridges it still claims to be empty and won't even attempt a black only print job.
So, in the last 2 REFURBISHED replacements of the original broken machine, I've put in close to $200 in ink. All for a machine that's only $100...
I'm frustrated and I'm done with Epson.
Additionally, they don't want me to send the printer back to them. It's mine to keep! Imagine my luck. Now I can also pay to dispose of that properly.
Thank goodness I have another, old printer to use while waiting the two to seven business days the refurbished one will take to reach me. Just stay away from this printer!
UPDATE 2/18/13: The replacement printer Epson sent does not work. I called Epson back and after taking me through hoops with installing/re-installing ink cartridges, they are sending me four new ink cartridges. I have to wait 7-10 business days for those! I am pretty sure the cartridges are not the problem. (Background: The replacement printer came with four ink cartridges but they were mostly empty. I had to go into my inventory of new Epson XL ink cartridges and they didn't work in the machine either. I keep getting a "cartridges not recognized" message from the printer software.) Epson is not sending me a second replacement printer at this time. I guess they think I can go forever without a printer. I am livid and don't mind saying so.
Most Recent Customer Reviews
I came here to put out the same warning that Zack did below.
I ran out of cyan due to the dreaded leak / streak issue. Read more
I bought this printer to print black and white text quickly and wirelessly. It prints black and white text well, but not wirelessly (more on that later). Read morePublished 29 days ago by Tenebrous
This printer is great when it decides to work. I've owned this machine for about 4 years and have had to uninstall and reinstall the program multiple times for no reason... Read morePublished 1 month ago by Quynh-anh Truong
I purchased this printer specifically for making my Save the Date postcards on 110lb cardstock. The printer handled the cardstock like a pro, the only issue being that it would... Read morePublished 1 month ago by Christina Cutler
If you run out of one color, any color, it won't let you print in black. It doesn't matter if you have a completely full black ink cartridge. Read morePublished 2 months ago by zack
It's a terrible machine. The OEM ink cartridges apparently thicken and block the ink jets--this is the second one I've had. The only reason I bought it is that I had $200. Read morePublished 2 months ago by Joyce Conroy
nine months of use... in the home, not an office... it drools yellow ink now.Published 2 months ago by Kirt
Great printer, happy with it. And refillable cartage's are available for it.Published 3 months ago by Georgie