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Most Helpful Customer Reviews
1 of 1 people found the following review helpful:
1.0 out of 5 stars
Don't purchase subscriptions from Amazon or Magazine Express.,
By tremorviolet (Austin, TX) - See all my reviews
This review is from: Equinoxe - Japan (Magazine)
Don't purchase subscriptions from Amazon or Magazine Express.The following are my experiences with a subscription to Hiragana Times from Amazon. What this page doesn't tell you is that the Japanese magazines subscribed to on Amazon are filled by a company called Magazine Express and are shipped SEAMAIL from Japan which mean you'll recieve every issue 8 to 10 after it's released. I placed my order in January and, to date, have not recieved a single issue. After several phone calls, the Magazine Express people (who fill the Amazon subscriptions) said they had to restart my subscription for the May issues which will take 8-10 weeks due to shipping issues. So after ordering in January, I will not receive a single issue of this uncancelable magazine until possibly in late July. Very poor service. This is unacceptable for a magazine that most US Japanese bookstores (fujisan is one) can get within a week or that you can order directly from the publisher for only a few dollars more. If I had known the shipping policy I would not have ordered and the magazine supplier, Magazine Express will not cancel the subscrition. I advise avoiding ALL Amazon magazine subsriptions due to their poorly stated policies. **Update, I wrote this review in June. It is now July 8th and I've just been informed I must wait until August 15th to see if an issue arrives. I ordered the magazine on January 9th and I have had no resolution from either Magazine Express or Amazon who provides no way to contact anyone within Amazon about magazine orders. I reiterate, buying magazines from Amazon if a poor idea.
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