Most Helpful Customer Reviews
4.0 out of 5 stars
Makes Excellent Espresso - Decent Quality for the $$, May 27, 2007
This review is from: Espressione Grace Pump Espresso Machine, Black (Kitchen)
Honestly, for the money, I don't know that you could do much better for the money than this Italian-made machine by Grimac. From what I understand, Grimac hasn't been making their own machines for very long, but has been making replacement parts for leading brands for decades, so their experience runs pretty deep. For a light-commercial quality, 18 bar machine for under $400, it's a decent, although, definitely not top of the line model...you'd pay 3X the cost of this machine for that. Some of the plastic pieces, i.e., the removable drip tray and the water reservoir covers, seem a bit flimsy, and as noted by another reviewer, the silicone sump hoses that route to the reservoir are a bit to contend with and could've been easily designed better. The pump priming procedure is a slight pain, but really you should only have to do this once, unless you run the reservoir dry. I just monitor the level, and top it of regularly to avoid repriming...plus, running a pump dry is not a good thing. Also of note: I don't recall the instructions mentioning using only filtered water in this unit (maybe I missed it?), but this is usually recommended in all pump espresso machines. Not only will your coffee taste better, but it will dramatically cut down on scale build-up. I bought this machine to replace a Krups 988 15 bar machine, which still works after about 8 yrs. It is being retired to our family's mountain home. The Grace, which I've had for about 4 months now, gets used quite a bit...probably pulls anywhere from 6-10 shots/day for me (single guy) sometimes more when I have company. Going from 15 to 18 bars was noticable. I can go with a slightly finer grind, and tamp my shots a bit more and get fantastic crema with 28-30 second pulls....simply wonderfull. I don't do to many latte/cappacinos, so I haven't used the steamer much, but it does seem to do a decent job...I did not run short on steam, and it brought the milk up to 150 deg in no time at all. Again, for the price, you won't be disappointed with this machine. It looks very cool (especially in red!) is easy to clean, and most important...makes great espresso.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
6 of 9 people found the following review helpful:
5.0 out of 5 stars
Killer Performance and Durability, November 22, 2004
This review is from: Espressione Grace Pump Espresso Machine, Black (Kitchen)
We are very impressed with this machine. The metallic body machine features semi-commercial quality components and comes with the huge 11 ounce boiler. The maximum 2 minute heat up time is one of the fastest on the market for a machine of this caliber. The Grace comes equipped with two chrome plated brass portafilters, one for ground coffee and one for E.S.E pods. The portafilters have been specially designed to enhance the flavor of your coffee whether you are using ground coffee or pods. E.S.E pods are a convenient, clean, and simple way to make great espresso especially in an office where a mess can be an issue. The key features that we love about this machine include: Powerful Pressure Pump Simple Controls Powerful Steaming Commercial Grouphead Large Aluminum Boiler Removable Water Reservoir Heated Cup Stacking Surface Removable Drip & Cup Tray Instant Hot Water 2 Unique Commercial Quality Portafilters The portafilters are made of commercial quality chrome plated brass with a sturdy plastic handle. One portafilter for ground coffee and one for E.S.E espresso pods are provided with the machine. A single and double shot stainless steel standard filter basket is included. The special espresso pod portafilter provides superior results with almost any standard pod. The pods are inserted in place of coffee grounds. There is NO coffee grinding and no mess. Just convenient and great tasting espresso! When you are finished brewing the espresso, simply remove and discard the espresso pod. We highly recommend this ESPRESSIONE Grace PG machine. After speaking with the folks from Espressione in Atlanta, we were very impressed with all of the features of this great machine.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
1.0 out of 5 stars
Quality control in the toilet, July 26, 2007
This review is from: Espressione Grace Pump Espresso Machine, Black (Kitchen)
Believe it or not, three and a half years later, I'm having the EXACT SAME experience as Stephen with this. Either I got the exact one Stephen returned, or else this is a common problem that hasn't been fixed in years. My machine came with dirt and water stains all over it. Remembering that I think I read somewhere that these machines are testing before packaging and therefore have some residual water, I, too, was undeterred and spent the better part of a half hour cleaning it up. (The reason why it took me so long was that in addition to the aesthetic problems, my box also came with 5 loose screws bouncing around in it, whose vacant holes I doggedly tracked down and fixed, one by one). After firing it up finally, water started spewing from the sides of the filter holder. The hotter the boiler got, the worse the problem got. With some experimentation, I found that the filter holder worked better than the pod holder (because the filter holder has higher edges and thus seals the support seal a little better), but either way, neither worked. And, guess what? Sure enough, I found that the metallic part that juts out from which the water is pumped was not level with the filter holder receptacle. It was at a 15 degree slant or so, which obviously leaves the seal exposed and vulnerable to the pressure, which is why it doesn't hold the water properly. Needless to say, an hour later, I'm boxing this back up and not even bothering to replace it. I'm just going for my refund and I'll get a different machine instead.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
|