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259 of 266 people found the following review helpful:
5.0 out of 5 stars
Summary of Peter Drucker's For-Profit Management Advice, August 12, 2001
Before going further, let me note that this book is mislabeled. The excerpts in this book are from only ten of Professor Drucker's more than 30 management books. Although there is some reference to nonprofit management (where he spent half of his time), this volume does not encapsulate all of his ideas in that sphere. Many of his early ideas about society are also missing. As great as his ideas about management are, his observations about how to think are even more valuable. The book contains no material from his autobiography, Adventures of a Bystander. You cannot hope to fully appreciate this material until you read that book. What the book does contain is a fairly easy to follow series of 26 excerpts from the ten books, organized into three sections: Management, Individual, and Society. These books date back to 1954, so you get an overview of part of his work over the last 47 years. This overview will mainly be valuable to managers who have read very little Drucker, since there is essentially no new material in the book. The excerpts are also not connected by any transitions, so there is no additional perspective available from the book's organization. Here are the sources of the chapters: The New Realities, Chapters 1 and 26; Management: Tasks, Responsibilities, Practices, Chapters 2, 3, 5, and 18; Managing for the Future, Chapters 4 and 19; Management Challenges for the 21st Century, Chapters 6, 15, 21; Managing in a Time of Great Change, Chapters 7 and 23; Practice of Management, Chapter 8; Frontiers of Management, Chapter 9; Innovation and Entrepreneurship, Chapters 10-12, 20, and 24; The Effective Executive, Chapters 13, 14, 16, and 17; and Post-Capitalist Society, Chapters 22 and 25. If you are not familiar with Professor Drucker, he is generally considered to be the first person to think systematically about what management is and needs to become. He was also the first to identify that we were moving into a knowledge-based society where the focus of work and the ways that work is organized would have to be totally transformed. His definition of what a business must do is the most often quoted one around: "The purpose of a business is to create a customer." Innovation and marketing are the prime tasks. The book is especially deep in references to his seminal thinking on how to innovate and to operate entrepreneurial businesses. He was also the first twentieth century thinker to see the connection between management of for profit and nonprofit organizations, and that both types of organizations are needed in growing numbers for a sound society. This book is also deeply presents his thinking about the social responsibility of business. I am still impressed by how substantial his imprint is on all management books that I read. Whether or not Professor Drucker is cited, credited, or admired in these books, almost all of them are simply restatements or elaborations on his fundamental concepts. I hope this edition of his work will help extend his influence further into the future with new generations of executives and managers. After you finish reading these landmark ideas, I suggest that you think about one element of the book from the individual section. What values do you want to bring to your work? Are you succeeding? If yes, congratulations! How can you accomplish more? If not, what can you change to make those values come to life? Use your work as a canvas upon which to paint a better world, as Professor Drucker has!
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57 of 59 people found the following review helpful:
5.0 out of 5 stars
An excellent compilation of Drucker's best works. A must read for every manager., December 27, 2005
This review is from: The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management (Paperback)
The late Peter F. Drucker invented the discipline that we know as Management. This book is an excellent compilation of his best works, written over six decades and published in journals, magazines and over 30 books.
I am amazed at the breadth and depth of this compilation. It includes several topics (categorized in sections for Management, The Individual and Society). In the first few chapters Drucker defines management through its tasks and states that "there is only one valid definition of business purpose: to create a customer" (page 20). In the other chapters you will learn Management by Objectives (MBO), the process of making effective decisions, the importance of focusing on contributions and results, get introduced to the "knowledge worker" (page 304), a term Drucker created in the 60s, and learn about the "post-capitalist society" with knowledge as the central resource (page 288). This book has five chapters on Innovation & Entrepreneurship. And more.
While there is a lot of wisdom in each chapter, I will share below my thoughts from 4 chapters that were originally published in "The Effective Executive" (1966):
In Chapter 13: Effectiveness must be Learned, Drucker explains the diferrence between efficiency and effectiveness - efficiency is doing things right; effectiveness is doing the right things. For manual work, efficiency was enough. In today's world, the center of gravity has shifted from the manual worker to the "knowledge worker". For knowledge work, effectiveness is more important than efficiency.
An executive is ... a knowledge worker who is ... responsible for contributions (decisions, actions) ... that have significant impact on ... performance and results of the whole organization (derived from Chapter 13).
In Chapter 14: Focus on Contribution, Drucker stresses the importance of focusing outward, on contributions and results; as opposed to downward, on efforts. He then discusses the four basic requirements of effective human relations - communication, teamwork, self-development and development of others.
In Chapter 16: Know Your Time, Drucker explains time-diagnosis with questions for the executive:
a. What would happen if this were not done at all?
b. Which activities could be done by somebody else just as well, if not better?
c. (ask others) What do I do that wastes your time without contributing to your effectiveness?
Drucker then explains the identification of time wasters caused by - a lack of system, overstaffing, bad organization structure and malfunction in information. He also states that "Time is the scarcest resource, and unless it is managed, nothing else can be managed".
In Chapter 17: Effective Decisions, Drucker explains the decision process in five steps:
a. Determine whether the problem is generic or unique
b. Specify the objectives of the decision and the conditions it needs to satisfy
c. Determine the right solution that will satisfy the specifications and conditions
d. Convert the decision into action
e. Build a feedback process to compare results with expectations
He states that "No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility. Until then, there are only good intentions". He then explains the importance of creating disagreement, rather than consensus. He states that disagreement provides alternatives and stimulates imagination and that "The first rule in decision making is that one does not make a decision unless there is disagreement".
This book is an excellent introduction to management. As you may have guessed from the quotes, it contains many of the most famous Druckerisms. I recommend this book as a must read to every manager and anybody interested in management.
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41 of 43 people found the following review helpful:
5.0 out of 5 stars
Compendium of 60 Yrs. of Managerial Research/Reflection, June 30, 2001
There probably does not exist a major league manager who has not been influenced by Drucker. This is a compilation of his books spanning his career thus far on the topic of management. Drucker is always tight in his style and words with thoughts that at first make one sit up and take notice. The first chapter sets the tone for the rest. This quote says it all: "Actually, waht is our business? is almost always a difficult question and the right answer is usually anything but obvious. The answer to the question, What is our business? is the first responsibility of top management. That business purpose and business mission are so rarely given adequate thought is perhaps the single most important cause of business frustration and business failure." To his vast experience and knowledge, it is so refreshing to here him denounce profitability as a myth for the purpose of any business. He calls it irrelevant. Of the highest relevancy for Drucker are two basic functions: makerting and innovation. Hurray, say all the marketing types! Wish the top management could join in the understanding. Drucker's views are wide open to reality searching with broad vision over the world panorama. This book is exceptional collection of some of Drucker's best writing. Well chosen for their punch and coverage of such a vital, modern topic as management, this book will serve practioners as well as those who desire an understanding of the topic.
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