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Essential Guide to Application Service Providers, The [Paperback]

Jon William Toigo (Author)


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Book Description

Essential Guide Series September 10, 2001
Using Application Service Providers (ASPs), companies can save money, deploy new enterprise applications with unprecedented speed, and refocus their scarce resources on strategic opportunities rather than application management. By one estimate, the ASP market will grow from $2.3 to $22.7 billion in just three years. This is the first complete decision-maker's guide to ASPs. You'll take a close look at the ASP model, understand where ASP markets and technologies are headed, and discover how to use ASPs to maximum advantage. Leading technology consultant Jon William Toigo sets forth the ASP value proposition in concise, easy-to-understand language, illustrated by real-world case studies. Toigo shows ASPs at work in a broad range of applications, from payroll and accounts payable to storage and Web services -- demonstrating how ASPs can help companies alleviate labor shortages while driving down the cost of owning and managing e-business infrastructure. Understand the current limitations and challenges associated with the ASP model, and discover how today's best companies are managing and minimizing the risks of ASP relationships.

Editorial Reviews

From the Back Cover

  • The complete guide to defining-and using-the right ASP solutions
  • How to manage the risks and opportunities of ASP relationships
  • How to ensure performance, security, and reliability in ASP-supported applications

The practical guide to ASPs: strategies, tactics, implementation, and management.

Using Application Service Providers (ASPs) can save companies money, expedite the deployment of new enterprise applications, and enable the re-allocation of scarce resources to strategic business opportunities. Here's a complete guide to ASPs for every business decision-maker. In concise, easy-to-understand language, Jon William Toigo presents the business case for using ASP services, identifies the pitfalls and how to avoid them, explains the technologies supporting the services, and offers practical guidance on leveraging ASPs for maximum competitive advantage. The book answers important questions, including:

  • How does ASP "out tasking" fit with familiar outsourcing and time-sharing approaches?
  • Who are the leading ASPs, and what differentiates one vendor from another?
  • What applications ASPs do offer: from desktop to enterprise, payroll to storage?
  • How do ASPs deliver the goods using multi-tier client/server and Web technology?
  • How can ASPs drive down the cost of owning and managing e-business infrastructure?
  • How can ASPs facilitate supply chain management and business process management?
  • What really needs to be considered when evaluating the ASP option?
  • How can requirements be identified and specified to ensure that an ASP meets them?
  • How can ASP performance be measured?
  • What steps can be taken to safeguard key business processes from an ASP failure?

Drawing on real-world examples, this book offers a complete, step-by-step methodology for determining how and when to use ASPs, choosing the right provider, negotiating the best contract, deploying service efficiently, and managing ASP relationships for long-term success.

"Refreshingly honest and pragmatic about the ASPmodel, Jon Toigo's book gets to the essence of howcompanies can make the right decisions regarding theirASP direction."

—Louis Columbus, Senior Analyst, AMR Research

About the Author

JON WILLIAM TOIGO is an independent consultant with nearly 20 years of experience in corporate IT and business technology consulting. His clients have included AT&T, Cisco, Citrix, Compaq, IBM, Hewlett-Packard, and a host of other technology producers and consumers. His nine books include The Holy Grail of Data Storage and Disaster Recovery Planning, Second Edition (Prentice Hall PTR). He has also published more than 1,000 articles in the business trade press.


Product Details

  • Paperback: 432 pages
  • Publisher: Pearson Education; 1st edition (September 10, 2001)
  • Language: English
  • ISBN-10: 0130191981
  • ISBN-13: 978-0130191984
  • Product Dimensions: 9.2 x 7 x 1.2 inches
  • Shipping Weight: 1.8 pounds
  • Amazon Best Sellers Rank: #3,930,996 in Books (See Top 100 in Books)

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