Customer Reviews

Essentials of Credit, Collections, and Accounts Receivable

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I've worked in Credit/Collections for around 15 years. I picked up Mary's book because I was out of the field for many years to stay home with my kids, and now I'm ready to get back into it but wasn't sure if I remember everything. Mary could have been descibing my life as a credit person and all that they go through. I have not forgotten a thing, and could have added to the book myself. In fact I'll be writing my own book about the field enhanced with rapport building skills based on NLP teaching techniqes that will help you get the money in quicker.
So If you're looking to pursue a career in credit, I can attest that this book covers all the important stuff from dealing with unearned discounts and decductions, to the reality of dealing with less supportive departments in your company. I'm glad I read it.

I am disappointed with this book. It is very general and probably applied more on very large corporations. I was looking for some more specific advices on collection. I got more out of the book "Collection made easy." And, I think it is overpriced for its contents.

This is not one of those books used primarily to pass the CPA exam. Essential of Credit, Collections, and Accounts Receivable is an advice book for those doing this work.

From the point of view of one who performs the Accounts Receivable (A/R) function, author Mary Schaeffer presents excellent points, observations and practices. For anybody working in A/R, especially those just getting into the field, there will be a great benefit justifying the cost of this book. One's on-the-job learning can be accelerated by careful consideration of this material.

Seasoned collections and A/R professionals understand that this work can be grinding and made very difficult if this function is not adequately supported by management. The professional engaged in this type of work has to be flexible enough to adjust to the given environment. Schaeffer gives approaches to different situations that A/R professionals may experience.

While there is no teacher like experience, experience alone is not the fastest way to become excellent at one's work. It helps to read what others have learned based on their vast accumulated experience.