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Essentials of Operations Management [Paperback]

Scott T. Young
3.0 out of 5 stars  See all reviews (2 customer reviews)

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Book Description

February 18, 2009 1412925703 978-1412925709

Covering the most critical topics and strategies in the field, Essentials of Operations Management provides business students with the most up-to-date coverage of modern topics not always found in other texts, such as human resources in operations, facility location, “green” operations, and the balanced scorecard approach to operations. Author Scott Young draws on his many years of teaching experience at both the undergraduate and MBA level to provide the essential content necessary for success in operations—in an affordable text.

Key Features

  • Includes a complete chapter (Chapter 4) on managing the operations workforce—an important topic for the well-rounded operations manager
  • Applies “The Balanced Scorecard” approach to operations in Chapter 5, introducing students to a performance measure that balances customer, internal processes and learning and growth measures against traditional financial measures
  • Covers sustainable operations in Chapter 7, including discussions of “green” operations and why they are important for any new operations manager
  • Includes end-of-chapter projects and exercises that help students apply concepts to real-life situations
  • Provides students with ample review opportunities through additional end-of-chapter features such as review questions, key terms, and summary points

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Editorial Reviews

About the Author

Scott T. Young is Professor and Chairman of the Department of Management, Kellstadt Graduate School of Business at DePaul University. Previously, he was Associate Dean for Academic Programs (1997-1999) at the University of Utah. Awards and honors he has won include the Doctoral Faculty Teaching Award, 1994; Outstanding Teacher, U of Utah College of Business, 1988; and Joseph Rosenblatt Award for Innovative Education, U. of Utah, 1988. Professor Young has published numerous articles in journals such as the International Journal of Operations and Production Management, Review of Business, International Journal of Production Research, Journal of Operations Management, Journal of World Business, Information and Management, International Business Review, Production and Inventory Management Journal, Production and Operations Management, International Journal of Purchasing and Materials Management, and the Journal of Education for Business. In addition, he is author of Managing Global Operations, (with Winter Nie), Westport, CT: Quorum Books, 1996.

Product Details

  • Paperback: 456 pages
  • Publisher: SAGE Publications, Inc (February 18, 2009)
  • Language: English
  • ISBN-10: 1412925703
  • ISBN-13: 978-1412925709
  • Product Dimensions: 0.7 x 6.8 x 9.6 inches
  • Shipping Weight: 1.6 pounds (View shipping rates and policies)
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #601,284 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews
5.0 out of 5 stars Entertaining textBook December 16, 2011
Format:Paperback
This was by far the most entertaining textbook I used this semester. It had a lot of humor, which I appreciated, studying a 150 dollar accounting book at the same time. I liked how the book gave examples like NFL quarterback productivity, which made sense.
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0 of 3 people found the following review helpful
1.0 out of 5 stars Operations Management November 1, 2011
Format:Paperback|Verified Purchase
After reading the book, I feel that the author got short of what I was expecting. The book is just not good enought for what I was looking for. My experience is that the best way to acquire knowledge in this area is to talk to real Operations Managers with a lot of years of experience and write another good book.
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