This volume describes servant-leadership, a powerful leadership model that has proved successful in a growing number of organizations. Companies ranging from a large airline to a retail store chain are experimenting with unprecedented and accelerated changes in how they define leadership -- in whom employees choose to follow, what it takes to effectively lead others, and how individuals can come together to address constant flux.
The authors share important stories from these workplaces, differentiating servant-leadership from traditional, more hierarchical leadership models. They also offer practical suggestions for putting servant-leadership principles to work -- at any time, in any setting or industry.
