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2 Reviews
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Average Customer Review
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2 of 2 people found the following review helpful:
5.0 out of 5 stars
TQM made simple!!,
By A Customer
This review is from: Essentials of Total Quality Management (Worksmart Series) (Paperback)
Dr. Williams' approach to the concepts of TQM are easy to understand and simple to follow. I couldn't put the book down. I've passed out many copies to business associates and friends. This book should be on EVERY executives desk!!
4.0 out of 5 stars
Too simple,
By Stephen M Theobald (Cincinnati, OH United States) - See all my reviews
This review is from: Essentials of Total Quality Management (Worksmart Series) (Paperback)
I've generally found AMACOM books to be very good. This is a good book, just very simple, as I suspect are all of the books in the WorkSmart series (I've read 3). You can read this completely in one evening.If you've never heard of TQM, this book will have some value to you. If you've read anything on TQM, you have probably covered most of what's in this book. A good "second" book, that you can read in place of this or following, is "Principles and Practices of Organizational Performance Excellence", by Thomas Cartin, an excellent book. |
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Essentials of Total Quality Management (Worksmart Series) by Richard L. Williams (Paperback - June 22, 1994)
Used & New from: $0.01
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