Customer Reviews

Essick Air Products 4d7800 13gal Wht Vs Humidifier

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We purchased one of these through a local Ace Hardware. Within two months the motor died. When we tried to get it serviced through the local company that is licensed for Essickair, we were charged for labor since "that is their contract." I tried to get reimbursed by Essickair for this labor charge and received a rude phone call telling us they wouldn't cover it. Apparently, to get labor covered you have to ship the unit to them. (Which would cost an arm and leg, but they don't care about that.) Avoid this company - they will not stand behind their products.

Avoid Essick!!
We have 2 Bemis humidifiers with same evaporative capacity and case design. One has rotary switches; the other has digital controls. Both are functional and QUIET at lower fan settings.
The Essick unit (successor ownership to Bemis) is intolerably NOISY at even lowest fan settings. Customer service at Essick told me they were aware of the fact that these units are noisy and "that's just the way it is"....

After filling the water tanks, the unit failed to start. The humidity level indicated 94% humidity and the motor wouldn't start. I contacted Essick Air and was told there was probably a failure of the built-in humidistat. I purchased my unit from iallergy.com. Upon contacting iallergy, the representative confirmed that they sold a batch of units that failed to work as designed due to humidistat/motor problems. They offered to replace my unit for free. Big deal. When I got the replacement unit, it worked but it is very noisy and the motor sounds like it is going to fail at any second. Do yourself a favor and get a SEARS Kenmore 12 gallons whole house humidifier. That is what I always used in the past, but they were sold out so I bought this unit. Big mistake!!!