Establishing a System of Policies and Procedures [Paperback]

Stephen Page (Author)

Book Description

ISBN-10: 1929065000 | ISBN-13: 978-1929065004 | Publication Date: 1998 | Edition: 7th Revision

Establishing a System of Policies and Procedures

Basic, easy to read policy and procedures book for writing policies and procedures quickly. Write clear and consistently every time. Start today. Do it now.

This simple, yet thorough, book about policies and procedures gives any read an introduction to the world of writing policies and procedures. This book is targeted to novice writers as well as to professional policy and procedure writers. This 168 book gives you an introduction to research, writing, getting user reviews, getting management review, management approval, publishing your work, communications, training, maintenance, improvement, and revisions. No other book can say this. There is even a chapter about forms management and writing style. The book contains loads of examples in the appendices' section.

Deploy a proven and tested writing format for your policies and procedures; this writing format has been accepted by thousands upon thousands of individuals and companies worldwide. This writing format is available from the author at stevebpage at gmail.com when the books are purchased at Amazon.

This book can be read in a single night and you'll be amazed on your new-found understanding of how policies and procedures work and why they are critical to a company's operations and training programs.

This book is best purchased with "7 Steps to Better Written Policies and Procedures." Even better, the 4-book set gives you 868 pages of valuable reference material for satisfying all of your needs to help you with any challenge now and in the future.

Check out the author's website for more information about the 4-books set (type in companymanuals.com in Google or Bing). Check out the author's new book entitled, "Writing Exceptional Policies and Procedures" (PDF Only Format).

Writing results are guaranteed with this book, Establishing a System of Policies and Procedures as well as any of the four-book set.

Editorial Reviews

Review

Best HOW-TO: policy and procedure book on the market. This book provides the basics of writing policies and procedures like no other book on the market. This book helps you to:

• Research policy and procedure topics, network with users, and flow chart business processes
• Write, or revise, a policy or procedure document using a Writing Format template
• Incorporate forms into the policy or procedure document
• Review document with users and management
• Obtain approvals and publish the document
• Communicate and train
• Revise and make improvements

Stephen Page has been writing polilcies and procedures books for the past 34 years and his advice and concern for the policy and procedure writes shows in his writing. --Process Improvement Publishing

Stephen Page is the author of four books on policies and procedures, each one complementing the other. This set of books is the only work of its kind in the industry. There are other books but they focus primarily on editing and word choice, not on actually showing the reader how to do research, write a draft, get it reviewed and approved, get it published, communicate and train it, measure it, and revise it. These steps are missing in the other books.
This author, Stephen Page, has received hundreds of praises from readers saying how wonderful and easy the books are to read and apply. These books will become a part of your reference library and you will be proud to own them.
Stephen Page has written three other books that complement this book including Achieving 100% Compliance; 7 Steps to Better Written Policies and Procedures and Best Practices in Policies and Procedures. Do yourself a favor and read all of his books. You'll never buy another policy or procedure book. --Management of Process Improvement Publishing

Exceptional first-time book for any writer: (a) for the novice writer and (b) for the experienced writer looking for improvements to their current system of policies and procedures. Mr. Page's writing format is excellent as it provides places to add content and leaves nothing to chance or error. Mr. Page is continuously looking for ways to improve his methods while at the same time staying with his consistent methods and tools. Signed: Joe Burrow, editor of a technical writing journal --Technical Writing Journal

Exceptional first-time book for any writer: (a) for the novice writer and (b) for the experienced writer looking for improvements to their current system of policies and procedures. Mr. Page's writing format is excellent as it provides places to add content and leaves nothing to chance or error. Mr. Page is continuously looking for ways to improve his methods while at the same time staying with his consistent methods and tools. Signed: Joe Burrow, editor of a technical writing journal --Technical Writing Journal

From the Author

MY ADVICE TO YOU: Buy the 4 books: With 863 comprehensive pages on policies and procedures, you will be able to write clear and concise policies and procedures. Your readers will thank you.

See all Editorial Reviews

Product Details

• Paperback: 168 pages
• Publisher: Process Improvement Publisher; 7th Revision edition (1998)
• Language: English
• ISBN-10: 1929065000
• ISBN-13: 978-1929065004
• Product Dimensions: 8.9 x 6 x 0.5 inches
• Shipping Weight: 10.4 ounces (View shipping rates and policies)
• Average Customer Review: 4.6 out of 5 stars  See all reviews (34 customer reviews)
• Amazon Best Sellers Rank: #243,795 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

33 of 34 people found the following review helpful:

5.0 out of 5 stars Quality Book about Writing Policies and Procedures, February 22, 2000

By 

Hal Hoffman (Arizona) - See all my reviews

This review is from: Establishing a System of Policies and Procedures (Paperback)

As a quality professional for 26 years, this was a great book and I was happy to see that the American Society of Quality gave it a great review on the author's web site. It has wonderful content such as research, writing format, communications, and information you don't find anywhere else.

I like the book because it is short and not full of fluff like a lot of authors write. You don't get bored and you stay focused. Thanks Steve.

I have read some of the other reviews, they are all positive except for one or two and it sure seems like they are bashing for no reason other than something to gain (like being an author of another book of similar content that isn't doing as well). I can't believe someone would do this.

Read the book and you will see why it is so good.

By the way, I believe he is writing a fourth book about how to ensure policies and procedures are effective and are cost effective. Sounds interesting to me.

Hal

22 of 23 people found the following review helpful:

5.0 out of 5 stars Solid, straightforward and effective, February 23, 2002

By 

Linda Zarate "IT Ops Consultant" (Azusa, CA United States) - See all my reviews

This review is from: Establishing a System of Policies and Procedures (Paperback)

This is my third book by Mr. Page and it does not disappoint. I started with his Achieving 100% Compliance of Policies and Procedures, which is best suited for advanced policy and procedures developers in quality environments, and followed with his 7 Steps to Better Written Policies and Procedures. The latter book is better suited as a training manual or quick reference guide.

This book, however, is a straightforward "how to" book, and it gives procedures for writing policies and procedures that are effective and clear. What I like about this book is Mr. Page stays focused on the basics, and sorts out the key issues. If you've never written policies and/or procedures this book will step you through the process with no fluff. That doesn't mean the book is terse. On the contrary, the book explains in necessary detail how to develop policies and procedures that reflect best practices. Having read all of Mr. Page's books, and also having an extensive background in policy and procedure development, I can attest that the approach is mature and will assure success if followed.

As with other reviewers I've noticed a few typos and convoluted sentences. However, these did not detract from the book's value because they did not change the context of the book's content or make it difficult to follow. If you need to write policies and/or procedures and have never done it before get this book and follow it. You'll be impressed with the results using the approach, and you'll also benefit from Mr. Page's extensive knowledge of the subject by avoiding false starts, as well as producing documents that are solid and clearly written.

11 of 11 people found the following review helpful:

5.0 out of 5 stars Great source for your ISO Qualification process, February 26, 2000

By 

Dave Shell (Los Angeles, CA) - See all my reviews

This review is from: Establishing a System of Policies and Procedures (Paperback)

Thank you Mr. Page! About two years ago, it was determined that to survive in the aerospace business my company would have to get ISO 9000 qualification. Each department head was informed that he/she would be responsible for DOP's And SOP's within their group. Not being a writer, panic set in - how do you write an effective non-ambiguous procedure? Then I came across Mr. Page's book. It walked me through step by step on how to write procedures correctly. My co-workers followed his guidelines as well. I think in some respects his book helped get us through our ISO audit. By the way, the section on intranet helped us with our sales force in the field. We now send via intranet DOP's related to the sales force for review and signiture. Mr. Page's book is clear and concise. It is just what a busy person with limited time like myself was looking for in a "how to " book.