Ethics in the Hospitality And Tourism Industry [Paperback]

Karen (Author), Ph.D. Lieberman (Author), Bruce Nissen (Author)

Book Description

ISBN-10: 0866122753 | ISBN-13: 978-0866122757 | Publication Date: June 30, 2005 | Edition: Discontinued-2nd ISB 9780866123280

Discontinued-2nd ISB 9780866123280

Product Details

• Paperback: 152 pages
• Publisher: Amer Hotel & Motel Assn; Discontinued-2nd ISB 9780866123280 edition (June 30, 2005)
• Language: English
• ISBN-10: 0866122753
• ISBN-13: 978-0866122757
• Product Dimensions: 8.8 x 6.8 x 0.4 inches
• Shipping Weight: 9.6 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #1,771,612 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars The Importance of Ethics, May 22, 2006

By 

E. Lim (California, USA) - See all my reviews

This review is from: Ethics in the Hospitality And Tourism Industry (Paperback)

In teaching leadership, I have reviewed numerous books pertaining to the subject of ethics, and by far I found this text to be one of the most thorough in covering the essential perspectives as to why ethics should be of the utmost consideration in the educational process. Drs. Lieberman and Nissen provide very explicit details of theory and establish a pathway for discussing the "right thing to do". The case studies have also been well designed to address a vast majority of issues that managers and employees may face in their day-to-day activities. Cases range from possible poor judgment to reading the small print on guests' bills. All of these issues, along with numerous others, lay down the gauntlet for heavy debate and classroom discussion. This succinct text can be used to generate discussion and provide ethical insight at any level within a classroom or seminar setting. I highly recommend this text for any ethics course or for any hospitality training program.