Top critical review
10 people found this helpful
Over time, not good
on May 25, 2007
I'm a cleaning fanatic (I'm also an old retired guy without much else to worry about).
When I first got this machine, I loved it, even though the tank removal was a bit messy and I thought the suction to be a little weak. I used it a lot, though, and it did a good job! However, after about 13 months, the machine had a complete meltdown (think China syndrome). First, I began to see cleaning solution in the water tank. Then I began to notice increased water spots when the machine was left on a carpet for any period of time. Finally, after applying a full tank of warm water, I observed that the waste water tank had virtually nothing in it. In addition, the cleaning solution tank had completely emptied itself in a puddle on the floor without the machine even being turned on.
Now I'm a retired mechanical engineer so I figured I could fix it. Much to my chagrin, when I took the thing apart, I found that virtually every plastic joint was riddled with cracks from either stress or over-tightening of joints or both. Small broken bits of plastic literally tumbled out when I turned the machine on its side. I'm persistant but not crazy. It sits by my trash cans now awaiting its final fate.
I've decided to take a chance on a Bissell 9400. I'll have it next week and will soon after give an initial opinion for anyone interested. But ... in a similar circumstance, I might have given a good opinion of the Eureka.
Be that as it may, I think that the Eureka, though initially good, is badly engineered and assembled and will yield much woe over time. Bissell? I've had a lot of Bissell products over the years and I can't recall ever thinking I didn't get my money's worth. I'm a little scared about the 9400 I have on order but just about anything beats a Rug Doctor or hiring a "professional" carpet cleaner. (For those of you that haven't tried, you can, in the privacy of your own home and with your very own machine, outclean even the best of them! Honest! And there's no time constraints and you can save a bunch of money. You can do a little any time you feel like it and whenever its needed. What a luxury.)