40 of 40 people found the following review helpful:
3.0 out of 5 stars
Got a bad one, November 24, 2005
This review is from: Euro-Pro 7500XH Craft N'Sew (Kitchen)
I suppose this could happen with any make and model, but my machine quickly began to jam, almost breaking the needle. After I researched the problem, and making sure everything was set up correctly, all to no avail, I called tech support. The man was very helpful, and we went through the process of mounting the bobbin correctly. The problem seemed to be solved, and I joked that as soon as we got off the phone it would start up again.
And that's exactly what happened. After about 3 inches of stiching, the machine jammed once again. The tech had told me that if making sure the bobbin was mounted correctly didn't solve the problem, the machine's needle-bobbin carriage timing needed adjustment. At this point I decided to return the machine.
I give EuroPro high marks for having an accessible customer support line, and a friendly rep. The machine itself was more "manual" than I had anticipated - no auto threading, etc. I liked the hard case, but the detachable work deck didn't line up well when it was installed.
I think in my case I need to go up to a computerized model for a little more money. I'm now considering a Brother and a Singer. The thing that keeps me from the Brother, though, is there is no telephone support number, AFAICS. It's either use email or bring the machine in. If I have the kind of problem I just had, I can see this becoming a multi-day, affair.
Dealing with Amazon was good. The machine came quickly, and returning a defective unit is about as painless as one could expect it to be.
So I'm happy for all the rave reviews here - and I place a lot of weight on user reviews - but in my case it didn't work out this time.
Happy sewing! Put a lot of love into it, and may you get rich rewards from it.
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113 of 128 people found the following review helpful:
5.0 out of 5 stars
Super sewing machine..., August 6, 2003
By A Customer
This review is from: Euro-Pro 7500XH Craft N'Sew (Kitchen)
This machine does everything i tried very well. It is a nice design with easy to use features, comes with a lot of extra feet and for a beginner like me it is great. I didn't want a basic machine, even if i did not know much about sewing. However, the brochure that comes with it is not very helpful sometimes. For example it doesn't say how to use the twin needle; i got some help from a friend, and she was impressed with the machine too. I recomand it with al my heart.
The decorative stiches are great, you have pretty nice range to get creative.
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22 of 22 people found the following review helpful:
5.0 out of 5 stars
Very functional, June 9, 2005
This review is from: Euro-Pro 7500XH Craft N'Sew (Kitchen)
I starting using my new Euro-pro as soon as I received it. It was very easy to set up; and it is very easy to operate. It sews the very finest fabrics as well as the thicker fabrics with ease. I am very happy with my purchase.
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